Senior Quality Engineer - Customer Focus & Process Control

UTAC; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

UTAC Singapore is seeking a quality engineering professional with 5+ years in electronics/semiconductor to lead customer issue resolution, RMA tracking, and process control improvements.

You will attend customer meetings, perform audits, and guide CAPA/CIP verifications while ensuring compliance with PFMEA and control plans. Base location: Singapore, with global customer interactions and KPI reporting.

Qualifications

• Bachelor's degree in engineering or science.
• Minimum 5 years of professional experience in electronics/semiconductor industry.
• Knowledge of Statistics/Problem Solving Techniques/manufacturability (8D, FMEA, SPC, DOE, DMAIC, etc.)
• Experience in Final Test, Wafer Sort, and WLCSP is an advantage.
• Auditing skills, articulate and keen to details.

Responsibilities

• Manage and attend resolution of customer issues across ALR, 3D, RCCA, 8D.
• Track and monitor Customer RMA due to Quality issues.
• Set up and attend customer meetings and ensure agenda compliance.
• Conduct Customer Audit presentations for Process Controls and Quality updates.
• Submit and monitor PCN until closure and generate reports per customer account.
• Review and approve Process Control Documents (PFMEA, Control Plan, OCAP, Process Specs).
• Drive Process Control enhancements and CIP projects; conduct CAPA/CIP verification audits.
• Monitor KPI and initiate improvements; present quality updates at QBRs.

Skills

Statistics

Problem Solving

Manufacturability

8D

FMEA

SPC

DOE

DMAIC

Auditing

Final Test

Wafer Sort

WLCSP

Education

Bachelor's degree in engineering or science

Job description

UTAC Singapore is seeking a quality engineering professional with 5+ years in electronics/semiconductor to lead customer issue resolution, RMA tracking, and process control improvements.

You will attend customer meetings, perform audits, and guide CAPA/CIP verifications while ensuring compliance with PFMEA and control plans. Base location: Singapore, with global customer interactions and KPI reporting.