Quality Engineer

UCT; Singapore; On-site; SGD 60,000 - 100,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

UCT is seeking a Quality Engineer to lead customer quality investigations and drive CAPA activities within a fast-growing semiconductor-related environment. You will collaborate with Production, Engineering, Sales, and Customer Service to resolve quality concerns and ensure robust corrective actions.

The role requires ISO 9001 experience, root-cause analysis skills, and a proactive mindset to improve product quality, process capability, and operational efficiency.

Qualifications

• Minimum 2 years of experience in a Quality Engineering role within manufacturing or production.
• Experience with ISO 9001 Quality Management Systems.
• Experience in customer complaint handling, CAPA, root cause analysis, and audit management.
• Strong knowledge of ISO 9001:2015.
• Proficient in root cause analysis tools (5 Why, Fishbone Diagram, 8D, etc.).
• Knowledge of CAPA, non-conformance management, and quality auditing techniques.
• Strong analytical and problem-solving abilities.
• Effective communication and stakeholder management skills.
• Ability to work collaboratively with cross-functional teams.
• Good organizational and project coordination skills.
• Proficiency in Microsoft Office applications and quality data analysis tools

Responsibilities

• Collaborate with Production, Engineering, Sales, and Customer Service teams to address customer quality concerns and quality-related issues.
• Lead cross-functional investigations for customer complaints and quality incidents to determine root causes.
• Develop, implement, and monitor corrective and preventive actions (CAPA) for customer quality issues.
• Validate effectiveness of implemented corrective actions and ensure timely closure.
• Prepare and issue Quality Alert Notices when required.
• Support and follow up on customer-related CAPA activities.
• Support investigation and closure of part damage and non-conformance CAPA activities.
• Support customer audits conducted at the Singapore facility.
• Coordinate and track audit findings, corrective actions, and improvement plans.
• Monitor completion of audit action items and verify effectiveness of implemented actions.
• Maintain accurate quality records and documentation.
• Participate in cross-functional projects supporting operational excellence initiatives.
• Perform other duties and special projects as assigned by management

Skills

Quality engineering

Root cause analysis

Analytical thinking

Communication skills

Cross-functional collaboration

Project coordination

Education

Bachelor's Degree in Engineering

Diploma in Engineering

Certified Internal Auditor

Lean Six Sigma

Tools

Microsoft Office

Quality data analysis tools

Job description

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success – join us today!

Role Summary:

• Customer Quality Management
• Collaborate with Production, Engineering, Sales, and Customer Service teams to address customer quality concerns and Quality-related issues.
• Lead cross-functional investigations for customer complaints and quality incidents to determine root causes.
• Develop, implement, and monitor corrective and preventive actions (CAPA) for customer quality issues.
• Validate effectiveness of implemented corrective actions and ensure timely closure.
• Prepare and issue Quality Alert Notices when required.
• Support and follow up on customer-related CAPA activities.
• Support investigation and closure of part damage and non-conformance CAPA activities.
• Support customer audits conducted at the Singapore facility.
• Coordinate and track audit findings, corrective actions, and improvement plans.
• Monitor completion of audit action items and verify effectiveness of implemented actions.

Quality Management System (QMS)

• Support the maintenance and continuous improvement of the ISO 9001:2015 Quality Management System.
• Ensure compliance with internal procedures, customer requirements, and applicable quality standards.
• Assist in preparing for external certification and surveillance audits.

Audit and Compliance

• Conduct internal quality system audits to verify compliance with procedures, specifications, and established practices.
• Perform process audits to evaluate process effectiveness and adherence to requirements.
• Audit training compliance and monitor overall training adherence across the site.
• Support closure of audit findings and implementation of corrective actions.

Process Quality & Continuous Improvement

• Support Process Development, Process Qualification, and Process Transfer activities in collaboration with Engineering.
• Manage and maintain site process monitoring programs.
• Support process data collection, analysis, and reporting.
• Analyze quality and process performance data to identify trends and drive Continuous Improvement Programs (CIP).
• Participate in quality improvement initiatives to enhance product quality, process capability, and operational efficiency.

Calibration & Measurement Systems

• Support the Calibration Management System to ensure measurement equipment remains compliant and available for use.
• Coordinate equipment recall and scheduling for external calibration services.
• Support repair and maintenance activities for measurement equipment on an as-needed basis.

Non-Conforming Product Control

• Ensure effective systems are established and maintained for the identification, segregation, investigation, and disposition of non-conforming products.
• Monitor implementation and effectiveness of non-conformance control processes.

Additional Responsibilities

• Maintain accurate quality records and documentation.
• Participate in cross-functional projects supporting operational excellence initiatives.
• Perform other duties and special projects as assigned by management

Knowledge, Skills and Experience:

Experience

• Minimum 2 years of experience in a Quality Engineering role within a manufacturing or production environment.
• Experience with ISO 9001 Quality Management Systems.
• Experience in customer complaint handling, CAPA, root cause analysis, and audit management.
• Strong knowledge of Quality Management Systems (ISO 9001:2015).
• Proficient in root cause analysis tools (5 Why, Fishbone Diagram, 8D, etc.).
• Knowledge of CAPA, non-conformance management, and quality auditing techniques.
• Strong analytical and problem-solving abilities.
• Effective communication and stakeholder management skills.
• Ability to work collaboratively with cross-functional teams.
• Good organizational and project coordination skills.
• Proficiency in Microsoft Office applications and quality data analysis tools

Education, Certifications, and Requirement:

• Bachelor's Degree in Engineering with 1 to 2 years of experience in Quality Management, Manufacturing Engineering, or a related technical field.
• Diploma in Engineering with a minimum of 5 years experience in Quality Management, Manufacturing Engineering, or a related function.
• Preferred Certified Internal Auditor Experience in process validation, process qualification, and manufacturing quality control.
• Knowledge of statistical analysis and continuous improvement methodologies (Lean, Six Sigma).

Work Environment:

Production work environment

At Ultra Clean Technology,we do not just welcome diversity - we celebrate it!Ultra Clean Technology is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.