Senior / Property Manager (Township)

jalan besar town council; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

Jalan Besar Town Council seeks a Property Manager / Senior Property Manager to oversee day-to-day township operations and facilities management across public housing estates and commercial properties. You will lead a team of Property Officers, coordinate maintenance, and ensure high standards of safety, cleanliness, and service delivery while liaising with MPs, government agencies, and residents.

The role requires strong leadership, stakeholder engagement, and budget oversight, with experience

Qualifications

• Recognized university degree in Real Estate, Building Services, Facilities Management or related discipline.
• 3–5 years minimum direct experience in Town Council / Township Management operations; senior role for 6+ years considered.
• Proven leadership with a track record of building and guiding operational teams; strong interpersonal and diplomatic skills.

Responsibilities

• Estate Management & Operations: lead a team of Property Officers and supervise maintenance programmes across estates; drive top-tier performance in governance metrics; manage term contractors under SLAs.
• Stakeholder & Community Engagement: collaborate with MPs, GRLs and government agencies; participate in estate walk-throughs and resident sessions; address feedback professionally.
• Project & Council Governance: plan infrastructure projects, act as secretary to committees, and oversee budgets, tenancy matters and procurement in line with governance standards.

Skills

Leadership

Stakeholder engagement

Communication

Contract management

Education

Real Estate degree

Job description

Company Overview

Jalan Besar Town Council manages and maintains common property of public residential and commercial estates, ensuring smooth operations and community well-being in the town.

Job Summary

We are seeking a dedicated and experienced Property Manager / Senior Property Manager to oversee day-to-day township operations and facilities management. In this role, you will lead a team of Property Officers to maintain high standards of cleanliness, maintenance, and safety across our public housing estates and commercial properties. You will serve as a key liaison between the Town Council, Members of Parliament (MPs), Grassroots Organisations, government agencies, and residents.

Key Responsibilities

1.Estate Management & Operations

• Lead, guide, and mentor a team of Property Officers to ensure high operational efficiency and service standards across assigned divisions.
• Supervise and plan cyclical maintenance programs for estate infrastructure (e.g., lifts, water pump rooms, rooftops, electrical switchrooms, bin centres, and lamp posts).
• Drive estate operational metrics to achieve top-tier "Green Band" ratings for the Town Council Management Report (TCMR) and maintain high Municipal Satisfaction Survey (MSS) scores.
• Manage term contractors (e.g., conservancy, horticulture, pest control) to ensure strict adherence to contractual Service Level Agreements (SLAs).

2.Stakeholder & Community Engagement

• Work closely with Members of Parliament (MPs), Grassroots Leaders (GRLs), and government agencies (HDB, NEA, LTA, PUB) on estate improvement works and municipal matters.
• Participate in regular estate walk-throughs and community sessions alongside MPs and Grassroots Committees.
• Oversee the prompt investigation and resolution of resident feedback and municipal queries, ensuring professional communication throughout.

3.Project & Council Governance

• Plan and supervise infrastructure improvement projects, including the Neighbourhood Renewal Programme (NRP), covered linkways, and playground upgrades.
• Serve as Secretary to assigned Town Council Committees (e.g., Estate Management, Audit & Risk, or Project Development Committee) to support administrative and policy objectives.
• Administer annual operating budgets, manage tenancy/lease matters, track vendor payments, and oversee contract procurement in compliance with public governance standards.

Requirements

• Education: Recognized University Degree in Real Estate, Building Services, Facilities Management, or a related discipline.
• Work Experience: Minimum 3 to 5 years of direct experience in Town Council / Township Management operations. Candidateswith 6 or more years of relevant township leadership experience will be considered for the Senior Property Manager position.
• Key Competencies: Proven leadership with a strong track record of managing and developing operational teams. Exceptional interpersonal, communication, and diplomacy skills to engage stakeholders at all levels (MPs, agency officers, contractors, and residents). High integrity, problem-solving capability, and the resilience to work effectively under pressure and tight deadlines.