Job Summary
We are seeking an experienced IT Project Manager to manage technology projects for a renowned organization. The ideal candidate will have a proven track record managing complex IT projects, particularly with experience in Point-of-Sale (POS) andpayment systems implementation within Hospitality industry.
This role requires exceptional stakeholder management, communication, and the ability to deliver results across multiple business units and external partners.
Mandatory Skill-set
- Must have 5+ years' experience managing end to end, IT or business technology projects from the end-user/client perspective;
- Must have proven experience in handling end-to-end project implementation related to Point-of-Sale (POS) andpayment systems within Hospitality industry;
- Solid understanding of project governance, SDLC, Agile, or hybrid delivery models.
- Strong stakeholder management and relationship-building skills across all organizational levels;
- Demonstrated ability to manage multiple vendors, negotiate outcomes, and align delivery to business needs;
- Highly organized, proactive, and adaptable in a fast-paced environment;
- Collaborative team player with strong problem-solving abilities;
- Excellent communication skills - both written and verbal - with the ability to present confidently to senior management.
Desired Skill-set
- PMP / PRINCE2 / Agile certification;
- Experience inOracle SimphonyPOS or Oracle OPERAHotel Property Management and POS Solutions,
Responsibilities
- Lead and deliver end-to-end IT projects, ensuring alignment with business objectives, timelines, and budgets;
- Manage relationships and communications with internal stakeholders, including business, operations, finance, and IT teams;
- Coordinate and oversee third-party vendors, service providers, and implementation partners to ensure quality delivery;
- Drive project governance, reporting, risk management, and change control processes;
- Ensure smooth integration of POS or payment solutions (if applicable) into the organization’s ecosystem;
- Prepare and present regular status reports, executive updates, and key decision papers;
- Manage cross-functional dependencies and proactively resolve issues to maintain project momentum;
- Support post-implementation activities including testing, training, and transition to business-as-usual operations.
EA Licence No. 07C5639