Senior Program Specialist – Contingent Workforce

Allegis Group Singapore Pte Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Allegis Group Singapore Pte Ltd is seeking an experienced Senior Program Specialist, Contingent Workforce to lead regional programs across multiple markets in a hypergrowth tech environment.

The role focuses on optimizing extended workforce operations, governance, and supplier relationships, while leveraging AI and automation to drive efficiency and risk management. You will partner with stakeholders to deliver tangible program improvements.

Qualifications

• 10+ years in contingent workforce management or related fields.
• Proven experience with transformation, process improvement, or change programs.
• Ability to work independently and handle multiple priorities with minimal supervision.
• Strong stakeholder management and problem-solving skills for business leaders.
• Experience with MSPs, staffing suppliers, VMS, or HR systems.
• Competence in program coordination: timelines, governance and cross-functional collaboration.
• Ability to translate operational data into actionable recommendations.
• Experience supporting regional or multi-country workforce programs.

Responsibilities

• Advise internal stakeholders on extended workforce policies and processes.
• Investigate complex operational issues and escalate when needed.
• Partner with MSPs and suppliers to improve service quality and compliance.
• Manage program administration, governance, and due diligence documentation.
• Develop clear communications for stakeholders, service providers, and suppliers.
• Support regional projects, audits, workforce transitions, and tech implementations.
• Analyze data and prepare reports on performance, risks, and program effectiveness.
• Leverage AI and automation to improve efficiency and accuracy.

Skills

Contingent workforce management

HR operations

Vendor management

Program operations

Stakeholder management

Change management

MSP experience

VMS experience

Data analysis

AI / automation awareness

Tools

MSP platforms

VMS systems

Job description

We are seeking an experienced and proactive Senior Program Specialist, Contingent Workforce to support the delivery and continuous improvement of workforce programs across multiple markets in a Hypergrowth Tech MNC. This role is ideal for someone who enjoys solving complex operational challenges, working with diverse stakeholders, leveraging technology to improve processes, and driving program excellence in a fast-paced regional environment.

Key Responsibilities

• Advise internal stakeholders on extended workforce policies, processes, and operational matters.
• Independently investigate and resolve complex operational issues, escalating when appropriate.
• Partner with managed service providers and suppliers to improve service quality, compliance, and operational outcomes.
• Manage program administration, governance controls, due diligence activities, and documentation.
• Develop clear and effective communications for stakeholders, service providers, and suppliers.
• Support regional projects, process improvements, audits, workforce transitions, and technology implementations.
• Analyze operational data and prepare reports on workforce performance, compliance, risks, and program effectiveness.
• Leverage AI, automation, and digital tools to improve efficiency, accuracy, and overall ways of working.

Requirements

• 10+ years of experience in contingent workforce management, HR operations, vendor management, program operations, or a related field.
• Experience supporting transformation initiatives, process improvement, or change management programs.
• Proven ability to work independently, manage competing priorities, and deliver results with minimal supervision.
• Strong stakeholder management and problem-solving skills, with experience advising business leaders on operational matters.
• Experience working with managed service providers (MSPs), staffing suppliers, vendor management systems (VMS), or HR systems.
• Strong program coordination capabilities, including ownership of timelines, documentation, governance, and cross-functional collaboration.
• Ability to analyze operational data and translate findings into actionable recommendations.
• Experience supporting regional or multi-country workforce programs, including supplier governance, compliance, and due diligence activities.
• Familiarity with AI tools, automation solutions, or emerging technologies that enhance operational effectiveness.

Why Apply

• You will have the opportunity to take meaningful ownership within a regional program, work directly with diverse stakeholders, and influence how contingent workforce operations transform.
• Rather than simply maintaining existing processes, you will be encouraged to challenge efficient ways of working, experiment with technology, and turn your ideas into practical improvements.

EA Reg No: R26164124, Wang Tian Tian

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544