Senior Program Admin - EMS Operations & Customer Liaison

Sanmina Corporation

Singapore

On-site

SGD 42,000 - 64,000

Full time

13 days ago

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Job summary

Sanmina Corporation in Singapore seeks a Senior Administrator II (Program) to act as the primary liaison with customers, manage orders and forecasts, and ensure alignment with business goals. The role involves tracking demand, driving on-time delivery, and supporting pricing and AR tasks within a dynamic EMS environment.

You will handle ECN/RMA documentation, coordinate with cross-functional teams, and assist with audits and Lean/LSS initiatives.

Qualifications

  • Degree / Diploma in any discipline or equivalent.
  • Proficient in MS office applications.
  • Able to present and communicate clearly.
  • Experience in Electronics Manufacturing industry or in a related field is preferred.

Responsibilities

  • Act as primary point of contact for customers, managing orders and forecasts to ensure alignment with business goals.
  • Track Demand waterfall chart, monitor customer pull and ensure on-time delivery (OTD).
  • Drive resolution of Excess & Obsolete (E&O) material issues by negotiating with customers on liability and positioning.
  • Support pricing changes and implement new pricing per timeline; update system and monitor AR and cost recovery from customers on services rendered.
  • Manage technical records including ECN, RMA, and sales order updates.
  • Collaborate with Customer Focus Team (CFT) to meet customer requirements and resolve technical issues.
  • Support internal and external audits.
  • Participate in Lean and LSS program.
  • Maintain general filing of correspondences between customers and plant.
  • Draw up quotations to customers.
  • Other duties as assigned.

Skills

MS Office
Clear communication

Education

Degree/Diploma

Job description

Sanmina Corporation in Singapore seeks a Senior Administrator II (Program) to act as the primary liaison with customers, manage orders and forecasts, and ensure alignment with business goals. The role involves tracking demand, driving on-time delivery, and supporting pricing and AR tasks within a dynamic EMS environment.

You will handle ECN/RMA documentation, coordinate with cross-functional teams, and assist with audits and Lean/LSS initiatives.

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