Senior Customer Quality Engineer - RMA, NPI & QMS Lead

sanmina-sci systems singapore pte. ltd.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

Sanmina-SCI Systems Singapore Pte. Ltd. serves as the main quality contact for customers, leading cross-functional teams to resolve quality issues and manage RMAs. The role supports production troubleshooting and drives continuous improvement to ensure customer satisfaction and compliance.

The candidate will review customer specs during NPI, coordinate CARs in Agile, and support QMS activities including internal audits and supplier quality initiatives.

Qualifications

• Basic knowledge of Quality Tools and problem-solving methodologies.
• Experience with 8D, CAR, NPI reviews is a plus.
• FMEA and Control Plan understanding and lean concepts desirable.

Responsibilities

• Serve as the main quality contact for customers and manage RMA processes.
• Lead cross-functional teams to resolve quality issues and produce formal reports (FA, 8D, CAR).
• Coordinate with internal teams to support quality initiatives and drive continuous improvement.

Skills

Quality Tools

8D Problem Solving

FMEA / Control Plan

Lean Six Sigma

Education

Electrical/Electronic Engineering or related field

Job description

Sanmina-SCI Systems Singapore Pte. Ltd. serves as the main quality contact for customers, leading cross-functional teams to resolve quality issues and manage RMAs. The role supports production troubleshooting and drives continuous improvement to ensure customer satisfaction and compliance.

The candidate will review customer specs during NPI, coordinate CARs in Agile, and support QMS activities including internal audits and supplier quality initiatives.