Senior Customer Success & Orders Coordinator

sanmina-sci systems singapore pte. ltd.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

sanmina-sci systems singapore pte. ltd. is seeking a dedicated Customer Service professional in Singapore to support order processing and administrative tasks.

You will be the first point of contact for assigned customers and coordinate with plants and customers on orders, shipments, and returns. The role requires 1–2 years in related roles, a Diploma in Business Administration, and strong attention to detail with good communication and proficiency in MS Office.

Qualifications

• 1-2 years in customer service, order processing or administrative roles.
• Diploma in Business Administration or equivalent.
• Strong attention to detail and ability to prioritise tasks effectively.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office applications.

Responsibilities

• First point of contact for the customers assigned.
• Use tools to facilitate orders until it reaches customer.
• Provide open order report and alert customer actively on shipments and FG.
• Coordinate with plant and customer on the reject returns.
• Adhere to company policies and procedures.
• Involve in audits and manage invoice payment issues if any.
• Facilitate customer visits as needed.
• Handle responsibilities related to operational control in the work area.
• Perform any other duties as assigned by the supervisor.

Skills

Customer service

Order processing

Administrative tasks

Communication

Attention to detail

Education

Diploma in Business Administration

Tools

MS Office

Job description

sanmina-sci systems singapore pte. ltd. is seeking a dedicated Customer Service professional in Singapore to support order processing and administrative tasks.

You will be the first point of contact for assigned customers and coordinate with plants and customers on orders, shipments, and returns. The role requires 1–2 years in related roles, a Diploma in Business Administration, and strong attention to detail with good communication and proficiency in MS Office.