Senior Profit Protection Analyst

Dyson Operations Pte Ltd; Singapore; On-site; SGD 80,000 - 130,000; Full time

Job summary

Dyson is seeking a Senior Profit Protection Analyst to support the Lead Analyst in maturing our data landscape and reporting on Total Loss risk. You will expand our data understanding and visualisation capabilities across multiple commercial platforms to deliver actionable insights for business stakeholders.

Applicants should have strong analytical skills, IT fluency with cloud data environments, and experience in stock management and CRM tools.

Qualifications

• Strong analytical and numeracy skills with attention to detail.
• Excellent IT skills: GCP, Tableau/Looker, Excel/Word/PowerPoint, SQL.
• Knowledge of Stock Management, CRM systems and Data Mining tools.
• Tenacity to map and trend red-flag fraud metrics in real time.
• Strong interpersonal and communication skills, and the ability to tell stories with data.
• Evolve KPI reporting to keep metrics current, relevant, informative and business-focused.

Responsibilities

• Support the Lead Profit Protection Analyst in evolving data and reporting.
• Expand data understanding and visualization across multiple platforms.
• Provide actionable insights on Total Loss risk to stakeholders.

Skills

Analytical skills

Statistics

Data interpretation

Data storytelling

Excel

SQL

Tableau

Looker

Google Cloud Platform

CRM knowledge

Data mining

Education

Analytics qualification

Tools

CRM systems

Data mining tools

Job description

The breadth of Profit Protections responsibilities within Dyson spans from manufacture to sale. Most customers in the retail sector use a blended Omni channel approach to selecting and purchasing products. Similarly, bad actors also adopt an Omni Channel approach and evidence of their activities is therefore distributed across multiple platforms. Offenders target retailers throughout their entire supply chain. Through a blended approach that includes big data analytics, artificial intelligence and fraud analysts, mature organisations effectively manage shrinkage, ensuring exposure to internal, external and process loss are managed both proactively and reactively within agreed frameworks and tolerances. Dyson is on a strategic path to create a robust framework on which to manage our Profit Protection challenges and the Senior Analyst will unlock our business insights through actionable data.

The Profit Protection Senior Analyst will support the Lead Profit Protection Analyst in evolving our data to ensure all areas of the 'Total Loss' risk profile are reported to the Profit Protection Field team and business stakeholders. They will expand our data understanding and data visualisation capabilities across multiple commercial reporting platforms across the 'Total Loss' Model.

About you

Essential:

• - Strong analytical, statistical and numeracy skills with attention to detail and acute observation and listening skills. Comfortable interpreting the numbers and actively using data to help make commercial decisions.
• - Outstanding IT skills - Google Cloud Platform (or similar Data Lake environments), Tableau/LOOKER, MS Excel/Word/PowerPoint, SQL.
• - Good knowledge of Stock Management, CRM systems and Data Mining tools.
• - Tenacity to track down the information required relentlessly to ensure evidential standards are not compromised and all available data is made available to map, track and trend the red flag fraud metrics in a real time environment.
• - Strong interpersonal and communication skills, and the ability to create stories with data.
• - Evolve the Profit Protection reporting KPI's to keep the metrics current, relevant, informative and provide the business pertinent business risk information.

Desirable:

• - Experience within the Electronics and/or Manufacturing industry
• - Experience in Supply Chain/Retail Profit Protection analytics
• - Formal analytics qualification
• - Experience (3 year minimum) of a similar role

Dyson is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.