Senior Product Operations Specialist

NetEase Games; Singapore; On-site; SGD 42,000 - 70,000; Full time

Job summary

NetEase Games is seeking a Game Category Operations Executive to own and grow an assigned game category on our overseas game trading platform. You will drive end-to-end category operations—from trend monitoring and merchandising to campaigns and promotions—and collaborate cross-functionally to grow category GMV.

You will analyze category performance, identify growth opportunities through conversion funnel analysis and market insights, and develop operational strategies to improve user experience

Qualifications

• At least 1 year of overseas game operations experience.
• Knowledge of at least one game genre (SLG, card, RPG) or pan-entertainment.
• Strong data analysis skills to translate metrics into insights.
• Strong learning ability and collaborative mindset.

Responsibilities

• Own overall operations for an assigned game category: develop and execute operation plans covering trend monitoring, merchandising, and campaigns; coordinate with partners to grow category GMV.
• Take ownership of category transaction performance; identify growth opportunities through conversion funnel analysis and market insights.
• Research games and their trading markets; propose operational strategies and product improvement directions.
• Continuously monitor and analyse operational data of live game categories to identify issues and improve the user experience.
• Develop a deep understanding of players' day-to-day gaming scenarios, resolve real user pain points, and uncover opportunities for trading or top-up/recharge services within these scenarios.

Skills

Data analysis

Overseas game operations

Category management

Communication

Job description

About the Role

We are looking for a Game Category Operations Executive to own and grow an assigned game category on our overseas game trading platform. You will drive end-to-end category operations — from trend monitoring and merchandising to campaigns and promotions — and collaborate cross-functionally to grow category transaction volume (GMV).

Key Responsibilities

• Own overall operations for an assigned game category: develop and execute operation plans covering game trend/hotspot monitoring, merchandising, campaign and promotion follow-through; coordinate with upstream and downstream partners to grow category transaction volume.
• Take ownership of category transaction performance; identify growth opportunities through conversion funnel analysis and market insights.
• Research games and their trading markets; propose operational strategies and product improvement directions.
• Continuously monitor and analyse operational data of live game categories to identify issues and improve the user experience.
• Develop a deep understanding of players' day-to-day gaming scenarios, resolve real user pain points, and uncover opportunities for trading or top-up/recharge services within these scenarios.

Requirements

• At least 1 year of experience in overseas game operations, with in-depth knowledge of at least one game genre (SLG, card games, or RPG) or pan-entertainment products, and a good grasp of industry trends.
• Strong data analysis skills, with the ability to interpret operational metrics and translate them into actionable insights and optimisation plans.
• Solid understanding of gamer communities — able to quickly identify where player groups gather, source relevant information, and apply it to drive business growth.
• Innovative and self-driven, with strong learning ability, communication skills, and a collaborative mindset.

Good to Have

• Proficiency in additional foreign languages.
• Overseas study or work experience.