Product Operational Specialist

NetEase, Inc.; Singapore; Sur place; SGD 45 000 - 73 000; Plein temps

Résumé du poste

NetEase, Inc. is seeking a results-driven professional to oversee TikTok store operations and manage product operations for gaming offerings in Singapore. You will coordinate with supply chain, marketing, and product teams to identify high-potential products, optimize supply, and drive store GMV.

You will audit product supply, expand assortment, improve creatives and CTR, and optimize purchase conversions. The role also includes shelf operations for other game products, adjusting strategies with

Qualifications

• 2+ years of experience in e-commerce, trading platforms, or related product/merchant operations; experience in virtual product operations is a plus.
• Strong interest in gaming; familiar with at least one category among PC, console or mobile games.

Responsabilités

• Oversee the overall operations of external shops including the platform's TikTok store; coordinate with supply chain, marketing, product and other teams; identify high-potential products, optimize product supply, drive sales growth, and own the store's GMV.
• Manage the overall product operations of the TikTok store; audit product supply, expand assortment, optimize creatives, and improve metrics like CTR and purchase conversion rate.
• Participate in shelf operations for other game-related products; identify opportunities, drive selection, listing, configuration, SKU updates, and day-to-day maintenance; adjust strategies with game versions, campaigns and market trends.

Connaissances

Execution

Communication

Negotiation

Cross-team collaboration

Initiative

Gaming interest

Formation

Bachelor's degree or above

Description du poste

1. Oversee the overall operations of external shops including the platform's TikTok store, coordinating with supply chain, marketing, product and other teams; identify high-potential products, optimize product supply, drive sales growth, and take full ownership of the store's overall GMV.

2. Manage the overall product operations of the TikTok store, including auditing product supply, expanding product assortment, optimizing product creatives, and improving metrics such as product card click-through rate (CTR) and purchase conversion rate.

3. Participate in shelf operations for other game-related products on the platform; continuously identify product opportunities and drive product selection, listing, configuration, SKU updates and day-to-day maintenance, while proactively adjusting operational strategies in line with game versions, campaigns and market trends.

Requirements

1. Bachelor's degree or above, with 2+ years of experience in e-commerce, trading platforms, or related product/merchant operations; experience in virtual product operations is a plus.

2. Strong interest in gaming, familiar with at least one category among PC, console or mobile games, and able to understand game versions, campaigns and player spending behavior.

3. Strong execution and sense of responsibility, with good communication, negotiation and cross-team collaboration skills; able to independently drive merchant and product operations initiatives.

4. Chinese as a working language, with strong cross-cultural communication skills.