Senior Product Manager APAC

WorldPay Pte Ltd (WPG); Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Global Payments is seeking a Product Manager for Enterprise Product in APAC. You will own end-to-end product initiatives across their lifecycle, partnering with cross-functional teams to deliver scalable, secure, and compliant solutions that drive revenue and customer value.

You will engage with merchants, solution consultants, and commercial teams to translate customer needs into repeatable product capabilities, shaping the roadmap and leading delivery across regions in a dynamic payments

Qualifications

• Strong expertise in product management, payments, fintech, ecommerce, and financial services.
• Proven track record of launching and scaling successful products.
• Demonstrated ability to lead complex cross-functional initiatives from strategy through execution.

Responsibilities

• Define and drive product vision, strategy, and roadmap.
• Own and manage strategic products through full lifecycle.
• Lead release planning and manage migrations.
• Engage with merchants, partners, and stakeholders to identify opportunities.
• Drive growth, adoption, and customer value.

Skills

Product management

Payments

Fintech

Ecommerce

Cross-functional leadership

Job description

Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Product Manager, Enterprise Product, to join our APAC Product & Technology team and help us unleash the potential of every business.

What you’ll own

As a Product Manager, you will take end-to-end ownership of product initiatives across their lifecycle — from ideation through launch and scale — with a relentless focus on customer impact, commercial success, and long-term scalability.

Product Strategy & Portfolio Management

Define and drive the product vision, strategy, and roadmap, ensuring alignment with business goals, customer needs, and market opportunities while securing stakeholder buy-in. Lead product planning and prioritization by evaluating customer requirements, market trends, competition, emerging technologies, and regulatory changes to maximize customer value, growth, scalability, and commercial outcomes. Develop business cases and investment recommendations, and communicate product strategy, performance, risks, opportunities, and roadmap updates to senior leadership to support informed decision‑making.

Product Ownership & Delivery

Own and manage strategic products throughout the full lifecycle, from discovery and development to launch, adoption, optimization, and transformation initiatives. Partner with cross‑functional teams to design, prioritize, and deliver scalable, secure, and compliant solutions that align with business objectives and commercial goals. Lead product execution by driving release planning, managing complex migrations and modernization efforts, and serving as the escalation point for strategic product issues and enhancements.

Customer & Market Leadership

Engage directly with merchants, partners, and internal stakeholders to deeply understand customer needs, pain points, and emerging opportunities. Champion a customer‑centric approach, challenging assumptions and validating opportunities through qualitative and quantitative insights. Represent the voice of the customer throughout the product development lifecycle. Conduct customer interviews, business reviews, workshops, focus groups, and market analysis to identify opportunities for innovation and growth.

Merchant Solutioning & Strategic Customer Engagement

Collaborate with merchants, Solution Consultants, Commercial teams, and Account Management to understand business needs and develop product solutions that drive customer success and growth. Translate customer requirements into scalable product capabilities and platform enhancements, identifying opportunities to transform bespoke requests into repeatable solutions for broader market adoption. Provide product expertise in strategic customer engagements, including workshops, executive briefings, proposals, RFPs, business reviews, and sales initiatives to support customer acquisition, retention, and expansion.

Commercial Performance & Growth

Own and optimize product performance across adoption, customer satisfaction, revenue, and commercial outcomes, ensuring products deliver measurable business value. Leverage data, market insights, and performance metrics to identify opportunities for transaction growth, merchant adoption, market expansion, and continuous product improvement. Support strategic planning, budgeting, and investment prioritization while balancing short‑term commercial opportunities with long‑term product growth and objectives.

Partner & Ecosystem Management

Build and manage strategic relationships with financial institutions, payment networks, technology providers, fintech partners, and vendors. Collaborate with external partners to define product capabilities, integration priorities, and go‑to‑market opportunities. Negotiate priorities and influence stakeholders to achieve product and business objectives. Manage vendor relationships critical to product delivery and innovation.

Innovation & Future Commerce

Drive innovation strategy by monitoring emerging trends in payments, AI, digital identity, embedded finance, tokenization, autonomous payments, and agentic commerce to identify future growth opportunities. Evaluate and develop innovative product opportunities by partnering with internal and external stakeholders to assess commercial viability, scalability, and competitive advantage. Shape future commerce experiences by balancing innovation with customer value, business outcomes, and long‑term market opportunities for merchants, consumers, and the broader payments ecosystem.

Programme Leadership & Governance

Lead complex cross‑functional programmes across products, business units, and geographies, ensuring successful delivery through effective planning, execution, and stakeholder management. Ensure governance, compliance, and operational excellence by managing risks, dependencies, regulatory requirements, and contributing to the evolution of product operating models and best practices.

Industry Leadership

Represent Worldpay at customer meetings, partner engagements, conferences, webinars, and industry forums. Act as a subject matter expert on payments, commerce, and emerging industry trends. Provide thought leadership on product innovation, customer experience, and the future of commerce. Other related duties as assigned.

What you’ll bring

Strong expertise in product management, payments, fintech, ecommerce, and financial services, with a deep understanding of global merchant payment processing and a proven track record of launching and scaling successful products. Demonstrated ability to lead complex cross‑functional initiatives from strategy through execution, delivering commercial outcomes while driving product adoption and growth. Experienced in managing enterprise customer relationships and collaborating with senior stakeholders, partners, financial institutions, vendors, and broader payment ecosystem participants. Combine strategic thinking with strong execution, making informed decisions, managing trade‑offs, and driving outcomes that deliver measurable customer, merchant, and business value. Build strong partnerships across customers, Commercial teams, Solution Consultants, and Engineering to deliver scalable, repeatable product solutions while balancing specific customer needs with broader platform objectives. Foster innovation and alignment by challenging assumptions, understanding evolving payments and commerce trends, and inspiring stakeholders around a shared product vision and future growth opportunities. Strong product leadership capabilities with expertise in product strategy, roadmap management, prioritization, customer discovery, and delivering measurable business outcomes aligned to long‑term goals. Deep payments and commerce knowledge, including merchant acquiring, payment processing, ecommerce, omnichannel commerce, emerging payment technologies, regulatory requirements, and evolving digital commerce ecosystems. Strong commercial, analytical, and leadership skills, with the ability to drive data‑informed decisions, manage stakeholder relationships, communicate complex concepts effectively, and influence outcomes across all organizational levels.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever‑evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

#LI-CW2 Global Payments and Worldpay recently joined forces, and we’re currently operating across two Workday application systems.

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you.

For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

Accommodations: Accessibility Requests: If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail] EEOC Statement: Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].