Senior Product Manager APAC

Global Payment Holding Company; Singapore; On-site; SGD 120,000 - 190,000; Full time

Job summary

Worldpay is seeking a Product Manager, Enterprise Product to join our APAC Product & Technology team in Singapore. You will own end-to-end product initiatives from ideation through launch and scale, focusing on customer impact, commercial success, and long-term scalability.

You will define product strategy, lead roadmap prioritization, and develop business cases to inform leadership decisions. This role requires collaboration across merchants, partners, and internal stakeholders to drive growth

Qualifications

• End-to-end ownership of products across lifecycle.
• Define strategy, roadmaps, and business cases.
• Align stakeholders including leadership and cross-functional teams.
• Payments industry experience is a plus.

Responsibilities

• Define product vision and roadmap aligned to business goals.
• Lead cross-functional delivery with engineering, design, and sales.
• Validate opportunities with qualitative and quantitative insights.
• Engage with merchants and partners to gather requirements.
• Drive adoption, scale, and commercial outcomes.

Skills

Product ownership

Roadmap planning

Stakeholder mgmt

Customer insights

Job description

Ready to take your career global? Make your mark at one of the biggest names in payments. We're looking for a Product Manager, Enterprise Product, to join our APAC Product & Technology team and help us unleash the potential of every business.

What you'll own

As a Product Manager, you will take end-to-end ownership of product initiatives across their lifecycle - from ideation through launch and scale - with a relentless focus on customer impact, commercial success, and long-term scalability.

Product Strategy & Portfolio Management

Define and drive the product vision, strategy, and roadmap, ensuring alignment with business goals, customer needs, and market opportunities while securing stakeholder buy-in.

Lead product planning and prioritization by evaluating customer requirements, market trends, competition, emerging technologies, and regulatory changes to maximize customer value, growth, scalability, and commercial outcomes.

Develop business cases and investment recommendations, and communicate product strategy, performance, risks, opportunities, and roadmap updates to senior leadership to support informed decision-making.

Product Ownership & Delivery

Own and manage strategic products throughout the full lifecycle, from discovery and development to launch, adoption, optimization, and transformation initiatives.

Partner with cross-functional teams to design, prioritize, and deliver scalable, secure, and compliant solutions that align with business objectives and commercial goals.

Lead product execution by driving release planning, managing complex migrations and modernization efforts, and serving as the escalation point for strategic product issues and enhancements.

Customer & Market Leadership

Engage directly with merchants, partners, and internal stakeholders to deeply understand customer needs, pain points, and emerging opportunities.

Champion a customer-centric approach, challenging assumptions and validating opportunities through qualitative and quantitative insights.

Represent the voice of the customer throughout the product development lifecycle.

Conduct customer interviews, business reviews, workshops, focus groups, and market analysis to identify opportunities for innovation and growth.

Merchant Solutioning & Strategic Customer Engagement

Collaborate with merchants, Solution Consultants, Commercial teams, and Account Management to understand business needs and develop product solutions that drive customer success and growth.

Translate customer requirements into scalable product capabilities and platform enhancements, identifying opportunities to transform bespoke requests into repeatable solutions for broader market adoption.

Provide product expertise in strategic customer engagements, including workshops, executive briefings, proposals, RFPs, business reviews, and sales initiatives to support customer acquisition, retention, and expansion.

Commercial Performance & Growth

Own and optimize product performance across adoption, customer satisfaction, revenue, and commercial outcomes, ensuring products deliver measurable business value.

Leverage data, market insights, and performance metrics to identify opportunities for transaction growth, merchant adoption, market expansion, and continuous product improvement.

Support strategic planning, budgeting, and investment prioritization while balancing short-term commercial opportunities with long-term product growth and objectives.

Partner & Ecosystem Management

Build and manage strategic relationships with financial institutions, payment networks, technology providers, fintech partners, and vendors.

Collaborate with external partners to define product capabilities, integration priorities, and go-to-market opportunities.

Negotiate priorities and influence stakeholders to achieve product and business objectives.

Manage vendor relationships critical to product delivery and innovation.

Innovation & Future Commerce

Drive innovation strategy by monitoring emerging trends in payments, AI, digital identity, embedded finance, tokenization, autonomous payments, and agentic commerce to identify future growth opportunities.

Evaluate and develop innovative product opportunities by partnering with internal and external stakeholders to assess commercial viability, scalability, and competitive advantage.

Shape future commerce experiences by balancing innovation with customer value, business outcomes, and long-term market opportunities for merchants, consumers, and the broader payments ecosystem.

Programme Leadership & Governance

Lead complex cross-functional programmes across products, business units, and geographies, ensuring successful delivery through effective planning, execution, and stakeholder management.

Ensure governance, compliance, and operational excellence by managing risks, dependencies, regulatory requirements, and contributing to the evolution of product operating models and best practices.

Industry Leadership

Represent Worldpay at customer meeting