Senior Product Lead, Managed Services

THIRD PARTY CONSULTING PTE. LTD.

Singapore

Presencial

SGD 180.000 - 240.000

Tempo integral

14 dias+

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Resumo da vaga

THIRD PARTY CONSULTING PTE. LTD. is seeking an Assistant Director, Product Management – Managed Services to lead growth, profitability, and market positioning of the Managed Services portfolio, including Managed Network and Managed Security Services.

You will oversee the end-to-end lifecycle, set roadmaps, and build strategic partnerships to deliver differentiated offerings and strong revenue performance. You will manage a cross-functional team across customers, technology partners, engineering,

Qualificações

  • Bachelor’s degree in Business, Information Technology, Engineering or a related discipline.
  • Extensive experience in product management, preferably within telecommunications, ICT, managed services, cloud, networking, cybersecurity or technology services.
  • Proven track record in developing, launching and growing a portfolio of Managed Network and/or Managed Security Services.
  • Demonstrated experience managing the full product lifecycle, from ideation and business case development to launch, commercialisation and performance optimisation.
  • Strong commercial acumen, with experience in business case development, pricing, budgeting, revenue forecasting and P&L management.
  • Proven ability to develop product strategies, roadmaps and go-to-market plans that drive revenue growth, profitability and market share.
  • Experience identifying new market opportunities, developing differentiated service offerings and establishing strategic technology partnerships.
  • Demonstrated ability to engage and influence senior stakeholders, executive management, customers and technology partners.
  • Experience leading cross-functional teams across engineering, operations, sales, marketing, finance and customer support.
  • Prior people management experience, with the ability to lead, mentor and develop high-performing product management teams.

Responsabilidades

  • Develop and execute product strategies to drive growth, profitability and market expansion across the Managed Network and Managed Security Services portfolio.
  • Identify new growth opportunities, emerging market trends, customer needs and industry developments to develop innovative products and services.
  • Lead the end-to-end product development lifecycle, from conceptualisation, product modelling and planning to development, launch, commercialisation and ongoing optimisation.
  • Develop and maintain product roadmaps aligned with business objectives, market demand, customer requirements and technology developments.
  • Identify opportunities to enhance existing offerings, address product gaps and develop differentiated solutions that strengthen market positioning and customer value.
  • Define market segmentation, target customer profiles and product positioning to maximise market penetration and portfolio growth.
  • Translate product strategies into clear product requirements, service specifications and execution plans.
  • Develop comprehensive business cases and market analyses to evaluate product feasibility, commercial viability, investment requirements and growth potential.
  • Take ownership of product budgets, pricing strategies, revenue targets, profitability and overall P&L performance.
  • Develop competitive pricing, product differentiation and value propositions to support successful product commercialisation.
  • Identify and pursue new business opportunities, market segments and industry verticals to expand the Managed Services portfolio.
  • Monitor product performance against business objectives, financial targets and market expectations, implementing corrective actions where necessary.
  • Evaluate market trends, competitor offerings and customer feedback to identify opportunities for revenue growth, improved margins and increased market share.
  • Establish appropriate product processes and performance measures, ensuring effective execution and accountability across relevant stakeholders.
  • Develop and execute go-to-market strategies, including product positioning, pricing, market segmentation, targeting and commercialisation plans.
  • Drive the successful launch and adoption of new products and services, ensuring alignment across sales, marketing, engineering, operations and customer support teams.
  • Build internal stakeholder alignment and secure buy-in for product strategies, roadmaps and business initiatives.
  • Equip sales and customer-facing teams with the necessary product knowledge, value propositions and supporting materials to drive market adoption.
  • Act as a product advocate, promoting awareness and understanding of the Managed Services portfolio among internal stakeholders, customers and partners.
  • Engage customers to gather feedback, understand evolving requirements and identify opportunities to improve existing services or develop new offerings.
  • Identify, design and develop differentiated managed services solutions, including integrated solution platforms, ecosystem offerings and industry-specific solutions.
  • Oversee the development and enhancement of Managed Network Services, including Managed WAN/LAN, Wi‑Fi, SD‑WAN and firewall solutions, as well as Managed Security Services.
  • Work closely with engineering and technical teams to translate business requirements into viable, scalable and commercially sustainable service offerings.
  • Establish and cultivate strategic partnerships with technology vendors, service providers and ecosystem partners to enhance solution capabilities and deliver differentiated value propositions.
  • Evaluate partner capabilities, emerging technologies and potential collaboration opportunities to strengthen the organisation’s service portfolio.
  • Coordinate with internal teams, including operations, billing, marketing and customer support, to ensure effective service delivery and a smooth customer experience.
  • Monitor product performance, service quality, customer satisfaction and commercial results against established targets.
  • Identify performance gaps and initiate corrective actions to improve service quality, operational efficiency and customer experience.
  • Establish and monitor product management processes, ensuring that key stakeholders adhere to agreed workflows, delivery timelines and quality standards.
  • Drive continuous improvement across the product lifecycle, incorporating customer feedback, market insights and operational learnings into product enhancements.
  • Assess product risks, resource requirements and implementation challenges to ensure successful execution and sustainable service delivery.
  • Lead, mentor and develop a high-performing Product Management team, fostering accountability, collaboration, innovation and professional growth.
  • Establish clear team objectives, priorities and performance expectations aligned with the organisation’s business goals.
  • Provide strategic direction and guidance to product managers throughout the product lifecycle.
  • Build effective working relationships with senior management, customers, technology partners and internal stakeholders.
  • Influence cross-functional teams and drive alignment across engineering, operations, sales, marketing, finance and customer support to achieve business outcomes.
  • Represent the organisation in customer and partner engagements, gathering market intelligence and identifying opportunities for strategic collaboration and business growth.

Conhecimentos

Managed services
Product lifecycle
Go-to-market
Strategic partnerships
Leadership
Cross-functional collaboration

Formação

Bachelor’s degree (Business/IT/Engineering)

Descrição da vaga

THIRD PARTY CONSULTING PTE. LTD. is seeking an Assistant Director, Product Management – Managed Services to lead growth, profitability, and market positioning of the Managed Services portfolio, including Managed Network and Managed Security Services.

You will oversee the end-to-end lifecycle, set roadmaps, and build strategic partnerships to deliver differentiated offerings and strong revenue performance. You will manage a cross-functional team across customers, technology partners, engineering,

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