Assistant Director, Product Management – Managed Services

AccountStaff; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

AccountStaff is seeking a senior product leader to drive growth in Managed Services, including Managed Security and Network Services. You will mentor a high-performing product management team and oversee the end-to-end product lifecycle from ideation, business case, planning, development, to launch.

You will collaborate with IT, engineering, marketing, operations and billing to deliver rapid time-to-market with optimal resources and strong GTM positioning.

Qualifications

• Bachelor's degree in Business, Information Technology, Engineering, Telecommunications, or a related discipline.
• Proven track record in developing, launching, and growing a portfolio of Managed Network and Managed Security Services.
• Strong commercial acumen with experience managing product business cases, budgets, revenue targets, and P&L performance.
• Demonstrated success in developing product strategies, roadmaps, and go-to-market (GTM) plans.
• Experience leading cross-functional teams including engineering, operations, sales, marketing, finance, and customer support.

Responsibilities

• Lead strategies and develop growth engines in Managed Services.
• Mentor and develop a strong performance product management team.
• Manage Product Development Life Cycle for Managed Security & Network Services from concept to launch.

Job description

• Lead, strategies and develop new growth engines in Managed Services.
• Mentor and develop a strong performance product management team.
• Manage Product Development Life Cycle for Managed Security & Network Services including Managed WAN/LAN, WIFI & Firewall, starting from conceptualization, product modelling, planning, development and launch.
• Responsible for Product Business case, Budget and P&L.
• Gain deep understanding of customer experience, identify and fill product gaps and generate new product and services ideas that grow market share, improve customer experience and drive growth.
• Create buy-in for the product vision both internally and with key external partners.
• Develop product pricing, differentiation and positioning for Go-To-Market strategies.
• Translate product strategy into detailed requirements and prototypes.
• Scope and prioritize activities based on business and customer impact.
• Work closely with IT and engineering teams and internal support team (marketing, operation and billing) to deliver with quick time-to-market and optimal resources.
• Act as a product evangelist to build awareness and understanding.
• Represent the company by visiting customers to solicit feedback on company products and services.
• Identify, design and build best of breed solution platforms, ecosystem solution and vertical solutions and market segmentation for Managed Services portfolio.
• Establish and cultivate partnerships with key partners in Managed Services to deliver differentiated managed services with unique value propositions.
• Lead and develop product GTM strategies, Roadmaps and determine market segmenting, targeting and positioning.
• Monitor product quality against target levels and trigger corrective actions where necessary.
• Develop Business Case and Market Analysis for the products and services.
• Develop, execute and monitor product processes are followed through by each stakeholder
• Monitor product quality against target levels and trigger corrective actions where necessary.

Role Requirements:

• Proven track record of successfully developing and growing a portfolio of Managed Network & Managed Security Services.
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job
• Demonstrated initiative and creativity/out of the box product development.
• Self-starter. Ability to work independently as well as part of a team.
• Good business acumen and leadership skills.
• Excellent written and verbal communication skills

Requirements

• Bachelor's degree in Business, Information Technology, Engineering, Telecommunications, or a related discipline.
• Proven track record in developing, launching, and growing a portfolio of Managed Network and Managed Security Services.
• Extensive experience managing the full product lifecycle from ideation and business case development through launch, commercialization, and ongoing optimization.
• Strong commercial acumen with experience managing product business cases, budgets, revenue targets, and P&L performance.
• Demonstrated success in developing product strategies, roadmaps, and go-to-market (GTM) plans.
• Experience working within telecommunications, ICT, managed services, cloud, networking, cybersecurity, or technology service environments.
• Proven ability to engage and influence senior stakeholders, executive management, technology partners, and customers.
• Experience leading cross-functional teams involving engineering, operations, sales, marketing, finance, and customer support functions.
• Track record of identifying market opportunities, customer needs, and growth initiatives that drive revenue and market share.
• Prior people management experience with the ability to lead, mentor, and develop high-performing product management teams.