Senior/Patient Service Associate, Dept of Child Development (2-Year Contract)

KK Women's & Children's Hospital; Singapore; Sur place; SGD 28 000 - 39 000; Plein temps

Résumé du poste

KK Women's & Children's Hospital in Singapore seeks a detail-oriented administrative support staff for the Department of Child Development. You will handle registration and billing, schedule appointments, and answer patient and public inquiries to ensure smooth front-desk operations.

Proficiency in MS Office, strong interpersonal skills, and the ability to multi-task in a fast-paced team environment are essential. Prior experience with outpatient appointment systems (OAS) is preferred.

Qualifications

• GCE N/O/A/NITEC/ITE (Office Skills) required.
• Prior knowledge of Outpatient Appointment (OAS) preferred.
• Basic computer literacy with MS Office and Excel.
• Able to multi-task in a fast-paced environment.

Responsabilités

• Register and bill patients.
• Schedule patients' appointments.
• Attend to patients'/public enquiries.
• Take height and weight measurements.
• Prepare and set up doctor\'s consultation rooms and ensure examination items are available; clean equipment and toys.

Connaissances

Interpersonal communication

Multi-tasking

Team player

Attention to detail

Customer service

Formation

GCE N/O/A/NITEC/ITE (Office Skills)

Outils

MS Office

Excel

Description du poste

You will perform counter and support duties at the Department of Child Development, KK Women's & Children's Hospital:

• Registration and billing of patients
• Schedule patients' appointments
• Attend to patients'/public enquiries
• Perform routine procedures e.g. taking of height and weight of patient
• Prepare and set up doctor's consultation rooms for daily usage e.g., examination/screening items are available for doctor to examine patients & cleaning of equipment and toys etc
• Support Doctor's clinics, ensure doctors' orders are followed and services are entered correctly at all times

Job requirement

• GCE N /O /A /NITEC /ITE (Office Skills)
• Prior Knowledge of Outpatient Appointment (OAS) preferred
• Service-oriented with good interpersonal communication skills
• Possess basic computer literacy skills - MS and Excel
• Able to multi-task in a fast-paced environment
• Good Team player
• Alert and meticulous