Pediatric Patient Services Lead | Outpatient Coordinator

KK Women's & Children's Hospital; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

KK Women's & Children's Hospital in Singapore seeks a detail-oriented administrative support staff for the Department of Child Development. You will handle registration and billing, schedule appointments, and answer patient and public inquiries to ensure smooth front-desk operations.

Proficiency in MS Office, strong interpersonal skills, and the ability to multi-task in a fast-paced team environment are essential. Prior experience with outpatient appointment systems (OAS) is preferred.

Qualifications

• GCE N/O/A/NITEC/ITE (Office Skills) required.
• Prior knowledge of Outpatient Appointment (OAS) preferred.
• Basic computer literacy with MS Office and Excel.
• Able to multi-task in a fast-paced environment.

Responsibilities

• Register and bill patients.
• Schedule patients' appointments.
• Attend to patients'/public enquiries.
• Take height and weight measurements.
• Prepare and set up doctor\'s consultation rooms and ensure examination items are available; clean equipment and toys.

Skills

Interpersonal communication

Multi-tasking

Team player

Attention to detail

Customer service

Education

GCE N/O/A/NITEC/ITE (Office Skills)

Tools

MS Office

Excel

Job description

KK Women's & Children's Hospital in Singapore seeks a detail-oriented administrative support staff for the Department of Child Development. You will handle registration and billing, schedule appointments, and answer patient and public inquiries to ensure smooth front-desk operations.

Proficiency in MS Office, strong interpersonal skills, and the ability to multi-task in a fast-paced team environment are essential. Prior experience with outpatient appointment systems (OAS) is preferred.