Patient Service Associate (3 shift, Hospital) #HRY

Recruit Express Pte Ltd; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a Bed Management Officer to match patients with bed classes and optimise hospital bed resources. You will liaise with various stakeholders to manage bed requests and changes, and use the Bed Management System to assign beds following established policies.

In this role, you will also collate and analyse bed‑management data and prepare timely statistical reports for operational oversight.

Qualifications

• Diploma in any discipline is required.
• Experience in coordinating with multiple stakeholders is desirable.
• Proficiency with bed management systems or hospital information tools is preferred.

Responsibilities

• Match patients’ requested bed class with available beds to minimise waiting time.
• Coordinate with stakeholders and team members on bed requests and changes.
• Use Bed Management System to search and assign beds per policy and procedures.
• Collate, analyse and submit statistical bed-management reports on a timely basis.

Skills

Stakeholder communication

Bed management

Data analysis

Reporting

Education

Diploma in any discipline

Tools

Bed Management System

Job description

You will match patients’ requested bed class with the available supply of beds to minimise waiting time and to optimise hospital bed resources.

Your role will also include the following:

• Working and communicating with various stakeholders and team members on patients' requests and changes to bed assignment.
• Using of the Bed Management System to search and assign beds to patients in accordance to set protocol, policy and procedures
• Collating, analysing and submitting of statistical reports on a timely basis

Working Hours:

Monday – Sunday, any 5/6 days a week, rostered by supervisor. Off days are not fixed.

First 3 months is on office hours, after that then they will start you on shift work when u are more stable.

Exact timing

AM Shift: 7am to 4pm

PM Shift: 1pm to 10pm

Night Shift: 10pm to 7am

requirements

Diploma in any discipline

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel: Lim Ruo Yi, Rachel (R23116144)

Company EA license No.: Recruit Express Pte Ltd (99C4599)