Senior Operations Manager - Patient Admissions & Service Delivery

SingHealth Community Hospitals; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A community hospital system in Singapore is seeking a dedicated Senior Assistant Manager to support the Business Office. The role involves operational planning, supervising patient admissions, and providing financial counselling to patients and families. Candidates should have a Bachelor’s degree in Business Administration and at least 4 years of experience, preferably in a supervisory capacity. Strong communication skills and proficiency in Microsoft Office are required. This is a full-time position with occasional Saturday work.

Qualifications

• Minimum of 4 years of working experience, with supervisory experience preferred.
• Strong interpersonal and communication skills essential.
• Collaboration within a team is crucial.

Responsibilities

• Assist in operational planning and policy implementation.
• Supervise team in managing patient transfers and admissions.
• Conduct financial counselling and address billing matters.
• Analyze patient admission data to improve BOR.

Skills

Interpersonal skills

Communication skills

Customer service orientation

Team collaboration

Education

Bachelor’s degree in Business Administration or equivalent

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

A community hospital system in Singapore is seeking a dedicated Senior Assistant Manager to support the Business Office. The role involves operational planning, supervising patient admissions, and providing financial counselling to patients and families. Candidates should have a Bachelor’s degree in Business Administration and at least 4 years of experience, preferably in a supervisory capacity. Strong communication skills and proficiency in Microsoft Office are required. This is a full-time position with occasional Saturday work.