Senior Operations & Fulfillment Manager

EA RECRUITMENT PTE LTD; Singapore; On-site; SGD 51,000 - 59,000; Full time

Benefits offered by this job

AWS

Variable Bonus

Excellent Welfare and Benefits

Career progression

Job summary

EA RECRUITMENT PTE LTD is hiring for a Supply Chain/Logistics role based in Singapore (Changi). The job runs Monday to Friday, 9am–6pm, with a basic salary between SGD 4,600 and SGD 5,300 plus AWS and a variable bonus.

This MNC offers excellent welfare, benefits and clear career progression. The role focuses on order fulfilment, inventory control, quality assurance, and process improvements to ensure customer satisfaction and compliance with ISO and other standards.

Qualifications

• Degree in Supply Chain / Logistics Management or equivalent experience.
• Minimum 4 years of relevant experience.
• Strong people management skill - able to manage conflicts professionally, promote teamwork & foster a positive and collaborative work environment.

Responsibilities

• Manages order fulfillment from stored inventory, meeting customer requirements and inspection/testing processes; order shipments within time commitments in the most cost effective manner; communication with customers regarding any fulfillment issues or problems.
• Manages inventory through periodic and special inventory counts, reconciles discrepancies, and ensures accuracy including returns of defective materials.
• Ensures documentation is complete, accurate and processed appropriately.
• Plans, develops and/or implements quality assurance procedures. Evaluates quality deviations to determine cause, effect, and corrective measures. Surveys customers periodically regarding accuracy, quality, efficiency, adherence to specifications and overall customer experience.
• Ensures work area is well maintained and in compliance with all safety regulations and department policies including ESD requirements.
• Ensures equipment is safe, in good repair, functioning appropriately and calibrated to be in full compliance with required military, ISO and other quality standards. Participates in the evaluation, recommendation and implementation of new equipment or equipment enhancements.
• Creates, reviews, updates, presents, manages and/or contributes to statistical, narrative, financial regularly scheduled and ad hoc written and oral reports and presentations.
• Assesses productivity measures, identifies trends and monitors department activity.
• Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics.

Skills

People management

Quality assurance

Customer liaison

Education

Degree in Supply Chain / Logistics Management

Job description

EA RECRUITMENT PTE LTD is hiring for a Supply Chain/Logistics role based in Singapore (Changi). The job runs Monday to Friday, 9am–6pm, with a basic salary between SGD 4,600 and SGD 5,300 plus AWS and a variable bonus.

This MNC offers excellent welfare, benefits and clear career progression. The role focuses on order fulfilment, inventory control, quality assurance, and process improvements to ensure customer satisfaction and compliance with ISO and other standards.