Senior Operations Executive — Process & Stakeholder Lead

Seacare Manpower Services Pte Ltd; Singapore; Sur place; SGD 28 000 - 39 000; Plein temps

Résumé du poste

Seacare Manpower Services Pte Ltd is seeking a Senior Operations Executive to coordinate applicant processing and administrative services across multiple locations in Singapore. The role requires strong customer service, reliable communication, and the ability to travel to different sites.

Immediate start and a one-year contract are offered; the position involves supporting internal teams and external agencies while ensuring timely processing and adherence to procedures.

Qualifications

• 3 years of relevant working experience.
• Strong customer service experience with members of the public and external stakeholders.
• Excellent verbal and written communication skills.
• Willingness to travel to different locations across Singapore; transport expenses reimbursable.

Responsabilités

• Provide operational support for application processing and administrative services.
• Attend to enquiries, explain application requirements and assist with online and counter applications.
• Coordinate with internal teams and technical support personnel to resolve system issues and service requests.
• Arrange delivery of official documents and monitor delivery status to ensure timely completion.
• Support process improvements and updates to standard operating procedures.
• Coordinate with relevant stakeholders and external agencies on case-related matters.

Connaissances

Customer service

Verbal comm

Written comm

Travel readiness

IT proficiency

Outils

IT systems

Description du poste

Seacare Manpower Services Pte Ltd is seeking a Senior Operations Executive to coordinate applicant processing and administrative services across multiple locations in Singapore. The role requires strong customer service, reliable communication, and the ability to travel to different sites.

Immediate start and a one-year contract are offered; the position involves supporting internal teams and external agencies while ensuring timely processing and adherence to procedures.