Senior Manager, Workforce Transformation & DEI Strategy

Resorts World Sentosa; Singapore; On-site; SGD 120,000 - 190,000; Full time

Job summary

Resorts World Sentosa is seeking a proactive Manager to lead workforce transformation initiatives, DE&I programs, and organizational development aligned with business priorities. The role requires collaboration with business leaders, HR partners, and cross‑functional teams to foster an inclusive, high‑performing culture in Singapore.

You will drive workforce planning, change management, and future workforce capabilities, while leveraging analytics to measure outcomes and support growth in the

Qualifications

• Bachelor’s degree in HR, Business Administration, Organizational Psychology, Industrial/Organizational Psychology, or related discipline.
• Master’s degree or professional certification is an advantage.
• Minimum 5–10 years of relevant experience in workforce transformation, organizational development, change management, talent strategy, DE&I, or human capital consulting.
• Experience designing and delivering DE&I strategies and programs in a complex organization.
• Strong project management and stakeholder engagement experience.

Responsibilities

• Partner with business and HR leaders to develop and execute workforce transformation strategies aligned with organizational goals.
• Lead workforce planning initiatives, including capability assessments, skills mapping, future workforce forecasting, and talent mobility programs.
• Identify workforce trends and emerging skill requirements to support digital transformation and business growth.
• Design and implement change management plans to facilitate workforce transitions and adoption of new operating models.
• Drive initiatives focused on workforce agility, productivity, employee experience, and organizational effectiveness.
• Utilize workforce analytics and insights to inform decision‑making, recommend changes and measure transformation outcomes.
• Collaborate with Learning & Development to build future‑ready capabilities and reskilling/upskilling programs.
• Study trends in Tourism that impact workforce transformation and organizational development.
• Develop and execute DE&I strategies, frameworks, and programs aligned with organizational objectives and values.
• Partner with talent acquisition and business leaders to strengthen diverse hiring, succession planning, and talent development practices.
• Lead initiatives that promote an inclusive workplace culture and foster a sense of belonging for all employees.
• Monitor and analyze diversity metrics, employee feedback, and inclusion indicators to identify improvement opportunities.
• Facilitate DE&I awareness programs, workshops, and leadership engagement initiatives.
• Support Employee Resource Groups and inclusion networks to enhance employee participation and representation.
• Collaborate with HR and leadership to review policies through a diversity and inclusion lens.
• Benchmark industry best practices and recommend innovative approaches to enhance DE&I maturity.
• Build trusted relationships with senior leaders, HR teams, and external partners.
• Prepare executive‑level presentations, reports, and recommendations on workforce and DE&I initiatives.
• Establish governance mechanisms and performance metrics to track progress and ensure accountability.
• Manage project timelines, budgets, risks, and stakeholder communications.

Skills

Interpersonal skills

Communication skills

Presentation skills

Strategic thinking

Analytical thinking

Problem solving

Systems thinking

Stakeholder engagement

Education

Bachelor's degree in HR/Business/Organizational Psychology

Master's degree or professional certification

Job description

Resorts World Sentosa is seeking a proactive Manager to lead workforce transformation initiatives, DE&I programs, and organizational development aligned with business priorities. The role requires collaboration with business leaders, HR partners, and cross‑functional teams to foster an inclusive, high‑performing culture in Singapore.

You will drive workforce planning, change management, and future workforce capabilities, while leveraging analytics to measure outcomes and support growth in the