Senior Manager (Special Project), CPD

People's Association; Singapore; Sur place; SGD 60 000 - 84 000; Plein temps

Résumé du poste

The People’s Association is seeking a capable professional to support the CDC Vouchers Programme across five CDCs, coordinating with government agencies and partners to ensure effective delivery of programmes that benefit communities. You will collate data, prepare reports, and help profile CDC work for informed decision-making.

You will also contribute to strategic planning, communications, and secretariat support for meetings and events, with opportunities to influence whole-of-PA/CDC

Qualifications

• Minimum three years of relevant work experience with some supervisory experience.
• Good interpersonal, leadership, communication, and analytical skills.

Responsabilités

• Lead a CDC Vouchers team with supervision responsibilities.
• Coordinate with government agencies and community partners.
• Collate data and prepare statistical reports and presentations.
• Address residents' and stakeholders' enquiries and feedback.
• Publicise the CDC vouchers scheme via human-interest stories across platforms.
• Support secretariat and planning for CPD/CDC workplans and events.

Connaissances

Interpersonal skills

Leadership

Communication

Analytical thinking

Stakeholder management

Cross-functional coordination

Strategic planning

Self-directed learner

Outils

Data visualisation tools

Digital tools

Automation

Excel

Description du poste

What the role is:

What you will be working on

• You will work on impactful common-based CDC programmes that help to build a We-First Communities. You will do so by supporting the implementation, review and monitoring of these programmes across the five CDCs, helping to ensure effective use of resources and achievement of programme objectives. Your work will contribute to informed decision-making, stronger programme planning and meaningful community outcomes.
• You will coordinate operational processes, work closely with government agencies and community partners to identify and resolve issues, and communicate programme updates to internal and external stakeholders.
• You will also assist to collate and analyse programme data, prepare statistical reports and presentations, and collaborate with CDCs and partners to profile and highlight CDC work.
• The role also offers strategic exposure to the whole-of-PA/CDC perspective, and opportunities to support social innovation by helping to develop and incubate programmes that respond to emerging community needs.
• You will provide secretariat and administrative support for meetings, programmes, projects and media-related matters, as well as support the planning and facilitation of CPD/CDC workplans, workshops and strategic planning initiatives.
• You may also participate in task forces, committees and cross-functional projects that advance organisational priorities as assigned by Senior Officers.

What you will be working on:

Leadership

• Assist the Assistant Director to lead a team of CDC Vouchers staff, comprising Outreach Managers.
• Assist the Assistant Director in managing the performance, professional development, welfare and morale of the CDC Vouchers team
• Assist the Assistant Director in managing all Human Resource related and budgetary matters for the CDC Vouchers team

Community Engagement

• Work closely with Government Agencies and community partners such as merchants/ hawkers associations, schools.

Reporting and Analysis

• Prepare reports and analyse Responsible for preparation and compiling of reports.

Managing Enquiries/Feedback

• Craft response to address queries from residents, merchants and other stakeholders
• Collate feedback for onwards reporting to management

Communications

• Publicise the CDC vouchers scheme through the gathering and featuring of Human interest stories of residents and merchants on their experience and any other suitable platforms and channels.

Others

• Handle other initiatives under CDC Vouchers Scheme including event launches and other duties as assigned by your supervisor Involved in on-going workstreams, organising committees, meetings with government agencies, CPD and CDCs

Requirements

• Desired - Minimum three years of relevant work experience with some supervisory experience
• Good interpersonal, leadership, communication, and analytical skills

What we are looking for:

We are looking for a self-directed learner who is interested to learn new skills like strategic planning & integrated communication. He / She should have at least three years of relevant experience in areas related to programme management, some data analysis and strong interpersonal communication. Experience in stakeholder management and cross-functional coordination would be an advantage, as would familiarity with data visualisation, digital tools, automation or process improvement initiatives.

About People's Association

The People’s Association was set up in 1960, in a time of racial and communal strife, to foster racial harmony and social cohesion. Today, we continue to be driven by the same purpose - to build an inclusive, united and resilient Singapore. We create spaces and opportunities for people of different backgrounds to participate and volunteer in their community. Through community participation, we connect people and deepen relationships to build communities of mutual care and trust.