Manager (Outreach - Special Project), CPD

PAS People's Association

Singapore

On-site

SGD 36,000 - 60,000

Full time

5 days ago
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Job summary

PAS People’s Association seeks a diligent coordinator to support the CDC Vouchers Scheme. You will engage community partners and residents, identify issues, and help plan journeys for merchants and residents within the national initiative.

In this role, you will coordinate meetings with grassroots groups, assist in data collection and analysis, and handle referrals from stakeholders while ensuring smooth operation and timely follow-ups with partners.

Qualifications

  • Experience coordinating with community partners or stakeholders.
  • Able to analyse data to support program improvements.
  • Strong communication and organizational skills.

Responsibilities

  • Engage CDCs and community partners to identify and troubleshoot issues from residents and merchants' perspectives.
  • Coordinate meetings for merchants and community partners (grassroots and merchants’ associations).
  • Build rapport with CDC Master Trainers and organise regular check-ins for feedback and best practices.
  • Assist in planning the merchant and residents journey in the nationwide initiative.
  • Assist in data collation and analysis.
  • Handle referrals and queries from stakeholders.
  • Follow up on technical/operational issues with stakeholders.
  • Support other CDC Vouchers Scheme initiatives including event launches.

Skills

Stakeholder engagement
Data analysis

Job description

What the role is
  • a) You will assist the AD/Head to engage the CDCs and community partners to identify and troubleshoot issues related to the scheme.
  • b) You will also work closely with CDCs and organise check in with them to gather feedback and best practices sharing.
  • c) You will assist in planning and charting out the merchant and residents journey and handling referrals or queries from stakeholders as well as assisting in data collation and data analysis.
  • d) You will also be involved in coordinating meetings with stakeholders and follow up on technical or operational issue with stakeholders. You will also handle other initiatives under CDC Vouchers Scheme including event launches.
What you will be working on
  1. Work closely with the AD/Head to engage the CDCs and community partners to identify and troubleshoot issues related to the scheme from residents, merchants/ Hawkers, and banks’ perspective.
  2. Coordinate meetings for merchants and community partners e.g. grassroots and merchants’/hawkers’ associations
  3. Build rapport with CDC Master Trainers and organise regular check ins with them to gather feedback and best practices sharing.
  4. Assist to plan and chart out the merchant and residents journey in the national initiative
  5. Assist in data collation and data analysis
  6. Handle referrals/queries from stakeholders
  7. Follow up on technical/operational issue with stakeholders
  8. Handle other initiatives under CDC Vouchers Scheme including event launches
What we are looking for

NA http://jobs.careers.gov.sg The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore.

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