Senior Manager – Sales Operations Excellence

ASMPT SEMI Solutions; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

ASMPT SEMI Solutions is seeking a Senior Manager – Sales Operations Excellence to lead performance improvements across our global sales operations. The role focuses on demand management, KPI development, dashboards and continuous process optimization.

You will collaborate with Sales, Supply Chain, Finance, IT and Operations to translate data into actions, drive cross-functional projects, and enable faster, more informed business decisions in a fast-moving, technology-driven environment.

Qualifications

• 8–15+ years of experience in Sales Operations, Demand Planning, S&OP or Process Excellence.
• Strong analytical, problem-solving and process improvement skills.
• Proven ability to influence across functions and drive change.
• Strong communication and stakeholder management skills.
• Experience with ERP, BI analytics and digitalization is an advantage.
• Semiconductor, electronics or B2B technology experience is preferred.

Responsibilities

• Drive Demand Management, including forecasting, demand sensing and demand review.
• Establish and improve Sales Operations KPIs, dashboards and performance management.
• Lead process improvement, standardization and digitalization initiatives.
• Identify business gaps and drive cross-functional improvement projects from analysis to implementation.
• Partner with Sales, Supply Chain, Finance, Operations and IT to enable better, faster and data-driven decisions.

Skills

Analytical thinking

Problem solving

Process improvement

Stakeholder management

Cross-functional collaboration

Data-driven decision making

Tools

ERP systems

BI tools

Digitalization

Job description

We are looking for a Senior Manager – Sales Operations Excellence to drive performance and continuous improvement across our global Sales Operations organization.

Key Responsibilities

• Drive Demand Management, including forecasting, demand sensing and demand review.
• Establish and improve Sales Operations KPIs, dashboards and performance management.
• Lead process improvement, standardization and digitalization initiatives.
• Identify business gaps and drive cross-functional improvement projects from analysis to implementation.
• Partner with Sales, Supply Chain, Finance, Operations and IT to enable better, faster and data-driven decisions.

Requirements

• 8–15+ years of experience in Sales Operations, Demand Planning, Supply Chain, S&OP or Process Excellence.
• Strong analytical, problem-solving and process improvement skills.
• Proven ability to influence across functions and drive change.
• Strong communication and stakeholder management skills.
• Experience with ERP, BI / analytics and digitalization is an advantage.
• Semiconductor, electronics or B2B technology experience is preferred.

We are looking for a hands-on, business-minded problem solver who can turn data into insights, insights into actions, and actions into measurable results.