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Agency for Integrated Care in Singapore is seeking a seasoned analyst to interpret assessment results and explain what lies behind the numbers. You will identify sector-wide patterns that reports alone may miss and translate insights into practical planning guidance for partners.
The role focuses on performance monitoring across community care organisations, highlighting strengths, gaps and actionable recommendations to strengthen services over time.
Each community care organisation is different, and AIC needs to understand what is working well and why. You will analyse assessment results and other evidence to explain what lies behind the numbers, drawing out sector-wide patterns that individual reports would miss. What you find will guide AIC's planning and point to where partners can grow stronger.
Assess the performance, capability and sustainability of community care organisations, comparing results across the sector
Interpret the differences between organisations, drawing out strengths, gaps and practices worth sharing
Spot emerging pressures on partners early and gauge how they could affect services
Coordinate the partner satisfaction survey, analyse how partners experience AIC's support and recommend follow-up actions
Recommend where targeted partner development would make the most difference, based on assessment findings
Strengthen how AIC assesses partners, proposing refinements as the sector evolves
Degree in public policy, data analytics, social sciences or a related field
At least 5 years in performance monitoring, analytics or organisational assessment, in the public sector or social services
Ability to turn incomplete data into a credible, actionable picture
Experience presenting assessment findings and recommendations that informed management decisions
Familiarity with Singapore's community or primary care landscape, and the organisations in it, is an advantage
Experience with organisational health or performance frameworks, or with survey coordination and analysis, is an advantage