Senior Manager, Community Care Analytics & Strategy

Agency for Integrated Care; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Agency for Integrated Care in Singapore is seeking a seasoned analyst to interpret assessment results and explain what lies behind the numbers. You will identify sector-wide patterns that reports alone may miss and translate insights into practical planning guidance for partners.

The role focuses on performance monitoring across community care organisations, highlighting strengths, gaps and actionable recommendations to strengthen services over time.

Qualifications

• Degree in public policy, data analytics, social sciences or a related field.
• At least 5 years in performance monitoring, analytics or organisational assessment, in the public sector or social services.
• Ability to turn incomplete data into a credible, actionable picture.
• Experience presenting assessment findings and recommendations that informed management decisions.
• Familiarity with Singapore's community or primary care landscape, and the organisations in it, is an advantage.
• Experience with organisational health or performance frameworks, or with survey coordination and analysis, is an advantage.

Responsibilities

• Assess the performance, capability and sustainability of community care organisations, comparing results across the sector
• Interpret the differences between organisations, drawing out strengths, gaps and practices worth sharing
• Spot emerging pressures on partners early and gauge how they could affect services
• Coordinate the partner satisfaction survey, analyse how partners experience AIC's support and recommend follow-up actions
• Recommend where targeted partner development would make the most difference, based on assessment findings
• Strengthen how AIC assesses partners, proposing refinements as the sector evolves

Skills

Performance monitoring

Data analytics

Report writing

Policy context

Survey coordination

Education

Degree in public policy, data analytics, social sciences or a related field

Job description

Agency for Integrated Care in Singapore is seeking a seasoned analyst to interpret assessment results and explain what lies behind the numbers. You will identify sector-wide patterns that reports alone may miss and translate insights into practical planning guidance for partners.

The role focuses on performance monitoring across community care organisations, highlighting strengths, gaps and actionable recommendations to strengthen services over time.