Senior Manager, Facilities & Property Management (P&C)

HRnetOne; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

HRnetOne is seeking a Senior Manager, Facilities & Property Management to lead strategic planning, operations, and maintenance of mall and office properties in Singapore. You will oversee outsourced teams, manage budgets, ensure compliance, safety, and reliability while delivering an excellent tenant and guest experience.

Responsibilities include asset management, energy efficiency, vendor management, and stakeholder liaison, with willingness to work evenings/weekends as required to support

Qualifications

• Degree in Facilities Management, Building Services, Mechanical or Electrical Engineering, or an equivalent discipline.
• At least 8 years of facilities or property management experience, including a minimum of 3 years at Senior Manager level.
• Experience managing retail malls, offices, mixed-use developments or hotels is preferred.
• WSQ Advanced Certificate in Facilities Management, Registered Facilities Manager qualification or relevant PMET certification is an advantage.
• Strong knowledge of Singapore statutory regulations and building compliance requirements.
• Proven people-management, budgeting and vendor-negotiation skills, with the ability to lead outsourced teams and drive service performance.
• Strong operational, communication and stakeholder-management capabilities, with a practical approach to resolving issues and improving facilities performance.
• Willingness to work evenings and weekends when required for events, operational needs or emergencies.

Responsibilities

• Strategic facilities leadership: Develop and implement annual facilities strategies, including CAPEX and OPEX budgets; lead long-term asset management planning and drive energy-saving initiatives across the portfolio.
• Operations and maintenance: Oversee daily operations and maintenance of mall and office facilities; manage preventive and corrective maintenance and ensure reliability of systems.
• Contractor and service provider management: Manage outsourced providers; monitor KPIs, SLAs, and safety compliance; review contracts and completed works.
• Tenant management and operational support: Coordinate tenant fit-outs and maintenance requests; minimize disruption during works; support tenant engagement.
• Compliance, safety and risk management: Ensure compliance with statutory requirements; lead safety initiatives, audits, investigations and corrective actions.
• Budget, asset enhancement and sustainability: Control operating costs, monitor energy use, support Green Mark and ESG programs; recommend improvements.

Skills

Facilities management

Budgeting

Vendor negotiation

People management

Stakeholder management

Operations leadership

Building systems

Communication

Education

Facilities Management degree

Job description

Job Description

Role Purpose

The Senior Manager, Facilities & Property Management is responsible for the strategic planning, operations and maintenance of the company’s properties and building assets. Leading outsourced service teams and working closely with tenants and internal stakeholders, the incumbent will ensure facilities are safe, compliant, reliable and cost-efficient, while supporting an excellent experience for tenants, customers and guests.

Key Responsibilities

1. Strategic facilities leadership: Develop and implement annual facilities strategies, including CAPEX and OPEX budgets. Lead long-term asset management planning for buildings, M&E systems and facilities, and drive sustainability and energy-saving initiatives across the portfolio.
2. Operations and maintenance: Oversee the daily operations and maintenance of mall and office facilities. Manage preventive and corrective maintenance programmes for ACMV, electrical, plumbing and sanitary, fire protection, lifts and escalators, and Building Management Systems. Ensure building systems operate reliably and efficiently, with minimal downtime, and conduct regular inspections to identify and implement performance improvements.
3. Contractor and service provider management: Manage outsourced providers, including cleaning, security, pest control, landscaping and maintenance contractors. Monitor service standards, KPIs and SLA compliance; review maintenance schedules, quotations, contracts and completed works; and ensure contractors meet workplace safety and statutory requirements.
4. Tenant management and operational support: Coordinate tenant fit-outs, reinstatements and operational requirements in line with building guidelines and authority regulations. Respond promptly to tenant feedback and maintenance requests, and work with tenants and internal stakeholders to minimise disruption during maintenance and upgrading works. Support tenant engagement and operational coordination.
5. Compliance, safety and risk management: Ensure compliance with applicable statutory and authority requirements, including those of BCA, SCDF, MOM and NEA. Support workplace safety initiatives, emergency preparedness and fire safety management. Conduct audits, inspections and risk assessments; lead incident investigations and reporting; and ensure corrective actions are implemented.
6. Budget, asset enhancement and sustainability: Control operating costs against approved budgets, monitor utility consumption and advance energy-efficiency initiatives. Support Green Mark certification, ESG programmes and asset enhancement initiatives. Recommend continuous improvements to optimise operational performance and the lifecycle management of building assets.

Job Requirements

Requirements

1. Degree in Facilities Management, Building Services, Mechanical or Electrical Engineering, or an equivalent discipline.
2. At least 8 years of facilities or property management experience, including a minimum of 3 years at Senior Manager level.
3. Experience managing retail malls, offices, mixed-use developments or hotels is preferred.
4. WSQ Advanced Certificate in Facilities Management, Registered Facilities Manager qualification or relevant PMET certification is an advantage.
5. Strong knowledge of Singapore statutory regulations and building compliance requirements.
6. Proven people-management, budgeting and vendor-negotiation skills, with the ability to lead outsourced teams and drive service performance.
7. Strong operational, communication and stakeholder-management capabilities, with a practical approach to resolving issues and improving facilities performance.
8. Willingness to work evenings and weekends when required for events, operational needs or emergencies.