Senior Manager, Digital Health & Analytics

National Healthcare Group Corporate Office (HQ); Singapore; On-site; SGD 110,000 - 150,000; Full time

Job summary

National Healthcare Group Corporate Office (HQ) in Singapore seeks a Senior Assistant Manager to lead the Primary Care Office's digital transformation and data analytics efforts, delivering integrated, person-centred care across Central and North Singapore.

You will manage digital platforms such as NRP, CRM, and EPIC/NGEMR; translate operational needs into system workflows; and generate actionable insights to support programme delivery, governance and decision-making.

Qualifications

• Degree in Business Analytics, Data Science, Information Systems, Health Informatics, Public Health, or related discipline.
• 5 to 8 years of relevant experience in healthcare, population health, or public sector setting with competency across digital product/systems management and data analytics.
• Experience with CRM systems, clinical registries, or electronic medical record platforms (e.g. EPIC/NGEMR).
• Proficiency in data visualization and reporting tools (e.g. Tableau, Oracle OAS/OBIEE). Working knowledge of SQL, Databricks, or equivalent data platforms.
• Experience with statistical analysis using Python, R, STATA, SAS, or equivalent.
• Experience supporting governance forums and multi-stakeholder workgroups.
• Familiarity with national health systems and Healthier SG framework is an advantage.

Responsibilities

• Manage PCO's portfolio of digital platforms (NRP, CRM, EPIC/NGEMR) and drive their implementation, adoption and continuous improvement.
• Gather requirements from business users and translate operational needs into system enhancements and workflows.
• Coordinate UAT, implementation activities, and post-go-live support for digital initiatives.
• Identify opportunities to improve operational efficiency and care coordination through technology adoption, including automation and AI-enabled solutions.
• Develop business cases and funding proposals for digital initiatives.
• Participate in pilots, PoCs, and innovation initiatives to advance PCO's digital transformation.
• Conduct statistical analyses and generate insights from primary care and population health data to support planning, evaluation and performance monitoring.
• Develop and maintain dashboards/reports using Tableau/OBIEE; support data governance and data quality monitoring.

Skills

Data Analytics

Stakeholder Management

Tableau

SQL

Python

R

Governance

Digital Platforms

Project Coordination

Education

Degree in Business Analytics, Data Science, Information Systems, Health Informatics, Public Health, or related discipline

Tools

EPIC/NGEMR

CRM systems

Oracle OAS/OBIEE

Databricks

Job description

National Healthcare Group Corporate Office (HQ) in Singapore seeks a Senior Assistant Manager to lead the Primary Care Office's digital transformation and data analytics efforts, delivering integrated, person-centred care across Central and North Singapore.

You will manage digital platforms such as NRP, CRM, and EPIC/NGEMR; translate operational needs into system workflows; and generate actionable insights to support programme delivery, governance and decision-making.