Senior Manager – Credit & Collections – APAC Logistics

DP World; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

DP World Singapore seeks a Senior Manager, Credit & Collections – APAC Logistics to lead credit management and AR collections across APAC logistics businesses. Based in Singapore, you will focus on improving cash flow, reducing overdue receivables, and strengthening working capital while collaborating with Finance, Commercial, and Operations teams.

You will develop credit controls, monitor risk, drive timely recovery of receivables, manage complex accounts, and support the new Collections

Qualifications

• Degree in Finance, Accounting or related discipline.
• Experience in credit management, collections and AR, ideally regional/multi-country.
• Good understanding of credit risk, AR ageing, DSO and working capital.

Responsibilities

• Lead credit and collections across APAC Logistics entities to collect cash on time and reduce overdue receivables.
• Develop and maintain credit policies, controls and processes aligned with Global policies, including onboarding, assessments, limits and terms.
• Monitor customer credit exposure and recommend actions to manage risks.
• Develop collection strategies based on risk, ageing data and customer behaviour; focus on top accounts/countries.
• Own complex or highly overdue accounts and drive resolution with Finance, Commercial and Operations.
• Coordinate with legal advisers or external agencies for formal recovery actions.
• Lead AR reporting (ageing, overdue balances, DSO, collections, disputes, provisions) and act on trends.
• Support implementation of the Collections Operating Model across APAC with Global team; lead intercompany netting center rollout.

Skills

Credit management

Collections

Accounts receivable

Analytical skills

Stakeholder management

Credit judgement

Education

Bachelor's degree in Finance/Accounting

Job description

We are looking for a Senior Manager, Credit & Collections – APAC Logistics to lead credit management and accounts receivable collection activities across our Logistics businesses in Asia Pacific. Based in Singapore, this regional role will focus on improving cash flow, reducing overdue receivables, managing credit risk and strengthening working capital performance. You will work closely with Finance, Commercial, Operations and Global Logistics teams across APAC to resolve collection issues and drive timely recovery of outstanding receivables.

Key Accountabilities

• Lead credit and collections activities across all APAC Logistics entities, with a focus on collecting cash on time, reducing overdue receivables and improving DSO and working capital.
• Develop and maintain credit policies, controls and processes aligned with Global policies, including customer onboarding, credit assessments, credit limits and payment terms.
• Monitor customer credit exposure and recommend appropriate actions to manage emerging risks.
• Develop collection strategies based on customer risk, ageing, value and payment behaviour, with particular focus on the top 20 accounts and countries requiring greater AR support.
• Take ownership of complex or significantly overdue accounts, working closely with Finance, Commercial and Operations to identify issues and drive resolution.
• Coordinate with legal advisers or external collection agencies where formal recovery action is required.
• Lead regional reporting on AR ageing, overdue balances, DSO, collections, disputes, credit exposure and bad debt provisions, and drive actions based on trends and root causes.
• Support the implementation of the new Collections Operating Model across APAC in partnership with the Global team.
• Lead the APAC implementation of the Intercompany Netting Centre, including consolidation and review of intercompany AP/AR balances, settlement plans and dispute resolution.
• Connect with stakeholders across all APAC Logistics BUs and drive timely resolution of collection and intercompany issues.

Qualifications, Experience & Skills

• Degree in Finance, Accounting, Business or a related discipline.
• Relevant experience in credit management, collections and accounts receivable, ideally within a regional or multi-country environment.
• Good understanding of credit risk, customer credit assessment, AR ageing, DSO, working capital and intercompany AP/AR settlements.
• Experience managing complex or high-value customer accounts and overdue debt.
• Experience within logistics or freight forwarding is highly preferred, ideally within a complex multinational environment.
• Proactive and independent, with the ability to take ownership and drive issues through to resolution.
• Commercially minded with strong analytical, problem-solving and credit judgement.
• Confident working across Finance, Commercial and Operations, including challenging and following up with stakeholders when needed.
• Able to connect the right stakeholders and find practical solutions when collections are blocked.
• Clear communicator with good attention to detail.

Note: The job title in the advertisement serves the purpose of attracting talent and advertising the position.

EEO Statement

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 114,000 employees from 162 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs almost 10,000 people, and has ports and terminals in 18 locations.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Disclaimer:

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