Senior Manager, Community Engagement (M³) – Local Outreach

People's Association; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

The People’s Association is seeking a Senior Manager (M3 Engagement & Programmes) to drive ground-level implementation of the M³ framework across the Malay-Muslim community in Singapore. You will coordinate with PA, M³ agencies, and community partners to translate national priorities into local actions.

With at least 3 years in community engagement, you will oversee town-level outreach, lead volunteer development, and manage data-informed reporting to inform strategic planning and reporting to

Qualifications

• At least 3 years of experience in community engagement, grassroots work, or a related field.
• Experience working with or within the Malay-Muslim community is an advantage.
• Proficiency in Malay is required to engage Malay-Muslim residents and community partners.

Responsibilities

• Oversee M³@Town committee meetings, manage secretariat functions, and provide regular progress updates to the GCD's Office and the Inter-Ethnic Engagement (IEE) Section to ensure alignment with M³ objectives and timely reporting.
• Support Grassroots Advisers, the Chairman, and committee members in planning and implementing programmes across all five M³ Focus Areas, exercising independent judgement to ensure initiatives are contextually relevant and responsive to the evolving needs of the local Malay-Muslim community.
• Liaise with the M³ Ethnic Coordination Office (ECO) and drive cross-sector collaboration among a broad network of M³ stakeholders comprising M³ agencies, Malay-Muslim Organisations (MMOs), mosques, Social Service Offices (SSOs), Family Service Centres (FSCs), Grassroots Organisations, and community partners, to ensure coherent and coordinated programme delivery on the ground.
• Develop and implement a volunteer recruitment and capability-building strategy for M³@Town, identifying and inducting Malay-Muslim volunteers and professionals, and designing structured training programmes to strengthen ground capacity and sustain a pipeline of engaged community contributors.
• Lead targeted outreach efforts to Malay-Muslim families within the GRC, including overseeing the implementation of Project Dian engagement with rental block residents, to deepen community reach and support vulnerable households.
• Establish and maintain a town-level database on programmes, outreach efforts, and volunteer recruitment, and translate data insights into actionable recommendations that strengthen programme planning and inform reporting to the IEE Section.
• Represent the M³@Town programme at PA operations and major community events at the town level, contributing ground-level perspectives to support whole-of-PA objectives.

Skills

Stakeholder engagement

Relationship management

Programme planning

Coordination

English communication

Malay language proficiency

Job description

The People’s Association is seeking a Senior Manager (M3 Engagement & Programmes) to drive ground-level implementation of the M³ framework across the Malay-Muslim community in Singapore. You will coordinate with PA, M³ agencies, and community partners to translate national priorities into local actions.

With at least 3 years in community engagement, you will oversee town-level outreach, lead volunteer development, and manage data-informed reporting to inform strategic planning and reporting to