Senior Learning & Development Strategist

West Pharmaceutical Services Singapore Pte Ltd; Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

West Pharmaceutical Services Singapore Pte Ltd is seeking an experienced Learning & Development partner to drive strategic learning initiatives. You will own key programs, work with site leaders, and design solutions that enhance capability, compliance, performance, engagement, and culture.

You will lead projects end-to-end, coach coordinators, govern LMS processes, ensure audit readiness, and align training with global standards.

Qualifications

• Minimum 5 years of experience in learning and development or related roles.
• Experience with learning management systems to track and report training.
• Experience in manufacturing/pharma/regulatory industries preferred.
• Strong project management and stakeholder engagement skills.

Responsibilities

• Own execution of assigned learning strategies, programs, and initiatives for a site, function, or business area.
• Consult with site leadership, subject matter experts and stakeholders to identify performance needs, capability gaps, compliance risks, learning priorities, and business outcomes.
• Design, recommend, and implement learning solutions using adult learning principles, instructional design methodology, project management practices, and blended delivery approaches.
• Lead learning projects from intake through implementation, including scope definition, stakeholder alignment, project planning, timelines, communications, resource coordination, delivery, and evaluation.
• Facilitate learning programs for team members, managers, leaders, trainers, or cross-functional groups, including leadership, onboarding, compliance, technical, performance, and capability-building programs.
• Coach and mentor Learning & Development Coordinators and Specialists on LMS practices, learning administration, stakeholder management, training delivery, audit readiness, project execution, and learning solution development.
• Govern LMS and learning processes within assigned area to ensure accuracy, consistency, compliance, and alignment with West standards.
• Lead or coordinate audit readiness activities for learning and training, including training records, curricula, matrices, role-based assignments, certifications, requalifications, and process explanations.
• Create, implement, and improve critical competency-based and role-based curricula, assessments, requalification processes, and certification programs.
• Partner with HR and leaders on engagement, culture, team member experience, performance management, leadership competency adoption, feedback practices, and individual development planning.
• Support funding, resource, and vendor discussions for learning programs, including identification of external training providers, evaluation of options, budget considerations, and business-value alignment.
• Facilitate performance enablement processes by helping managers and teams connect learning solutions to job performance, capability development, feedback, and measurable outcomes.
• Assess learning effectiveness using data driven insights, participant feedback, assessment results, stakeholder input, audit trends, business performance indicators, and other available metrics.
• Provide insights and recommendations to content owners, managers, and leaders to improve learning content, delivery methods, training processes, and learner adoption.
• Actively pursue opportunities to standardize, optimize, simplify, and sustain local & functional training, aligned with global learning processes.
• Lead or contribute to local, functional, or global communities of practice to recommend standards, share best practices, and drive consistency across Learning & Development.
• Serve as a trusted learning partner to stakeholders by translating business needs into practical, compliant, and scalable learning solutions.
• May have people management, project leadership, or dotted-line coaching responsibilities.
• Perform other duties as assigned.

Skills

Adult learning theory

Project management

Stakeholder influence

Training & development

LMS administration

Curriculum design

Coaching

Data analysis

Education

Bachelor’s degree in L&D or related field

Tools

LMS systems

MS Office

HRIS

Job description

West Pharmaceutical Services Singapore Pte Ltd is seeking an experienced Learning & Development partner to drive strategic learning initiatives. You will own key programs, work with site leaders, and design solutions that enhance capability, compliance, performance, engagement, and culture.

You will lead projects end-to-end, coach coordinators, govern LMS processes, ensure audit readiness, and align training with global standards.