Senior Lean Six Sigma Process Improvement Lead

Marina Bay Sands; Singapore; On-site; SGD 110,000 - 170,000; Full time

Job summary

Marina Bay Sands is seeking a strategic and hands-on leader to manage a portfolio of cross-functional process improvement initiatives. You will apply Lean Six Sigma and operational excellence to diagnose problems, design roadmaps, and guide stakeholders through change, delivering measurable improvements in service and guest experience.

You will lead governance, balance a pipeline of initiatives, and develop tools and dashboards to track benefits, ensuring sustained performance across operations

Qualifications

• Master’s or bachelor’s degree in Industrial Engineering, Operations Management, Business, Hospitality, Science (mandatory).
• 8–10 years of experience in process improvement, operational excellence, project management, transformation, or operations leadership within a complex service-based environment.
• Certified Lean Six Sigma Green Belt required; Black Belt certification strongly preferred.
• Project management certification or proven equivalent experience in managing multiple cross-functional projects, governance forums, implementation plans, and benefits tracking.
• Strong working knowledge of Lean Management, Six Sigma, DMAIC, Value Stream Mapping, Kaizen, root-cause analysis, process redesign, and change management methodologies.

Responsibilities

• Lead end-to-end delivery of strategic process improvement projects across operations and support functions with clear scope, timelines, ownership, risks, milestones, and measurable outcomes.
• Apply Lean Six Sigma, DMAIC, Kaizen, Value Stream Mapping, root-cause analysis, and other improvement methods to solve complex business problems and drive results.
• Identify and evaluate innovative ideas, technologies, and solutions to address business challenges and improve productivity.
• Engage senior leaders, functional owners, and frontline teams to secure alignment and drive adoption of improvement initiatives.
• Define problem statements, quantify business cases, and prioritize projects based on value, feasibility, and strategic alignment; track benefits and sustain outcomes.
• Define project success measures, monitor progress with dashboards and executive updates to communicate status, risks, and lessons learned.

Skills

Lean Six Sigma

DMAIC

Kaizen

Value Stream Mapping

Root Cause Analysis

Change Management

Project Leadership

Stakeholder Engagement

Education

Master’s or bachelor’s degree in Industrial Engineering, Operations Management, Business, Hospitality, Science

Tools

Excel

Power BI

Project Management Software (MS Project)

Job description

Marina Bay Sands is seeking a strategic and hands-on leader to manage a portfolio of cross-functional process improvement initiatives. You will apply Lean Six Sigma and operational excellence to diagnose problems, design roadmaps, and guide stakeholders through change, delivering measurable improvements in service and guest experience.

You will lead governance, balance a pipeline of initiatives, and develop tools and dashboards to track benefits, ensuring sustained performance across operations