Senior IT Operations Lead – Engineering & Research

Nanyang Technological University

Singapore

Presencial

SGD 90.000 - 120.000

Jornada completa

Hace 8 días

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Descripción de la vacante

NTU is seeking a Senior Specialist (IT Operations) to oversee all IT needs for the School of Civil and Environmental Engineering (CEE) within the Centre of IT Services (CITS). The role focuses on infrastructure operations, service improvements, and safety through CCTV system maintenance.

The ideal candidate will bring 5+ years in IT operations, strong Windows expertise, and proven leadership. This position is based in Singapore and involves close collaboration with academic and administrative

Formación

5+ years IT operations experience.
End-user support for Windows-based desktops.
Experience administering Windows-based servers.
Troubleshoot PC hardware issues.
Familiarity with network and cybersecurity concepts.
Strong teamwork and leadership abilities.
Excellent oral and written communication skills.
Degree in Computer Science or related field.

Responsabilidades

Oversee IT operations for the School of Civil and Environmental Engineering (CEE) to ensure seamless services.
Lead infrastructure changes and maintenance per design specs and rollout plans.
Develop performance monitoring, capacity planning, and usage reporting.
Manage budgets and costs for maintenance, operation, and upgrades of facilities.
Support broader university IT initiatives and cross-team projects.
Pilot new tools and processes to improve infrastructure performance.
Maintain CCTV systems and ensure safety and security within the School.