Senior IT Manager

United Overseas Bank Limited; Singapore; On-site; SGD 210,000 - 360,000; Full time

Job summary

United Overseas Bank Limited (UOB) is a leading bank with a global network and a focus on innovative technology. This role oversees infrastructure, cloud platforms, networks, and endpoint management to drive secure, scalable IT operations that support business goals.

You will lead enterprise technology programs, manage budgets, and deliver strategic solutions across hybrid cloud environments while aligning with executive policies and risk controls.

Qualifications

• Bachelor's degree in IT, CS, information systems, engineering, or related field.
• Master's degree is advantageous.
• At least 10 years of progressive IT leadership experience.
• Experience with enterprise infrastructure, cloud services, cybersecurity, and end-user computing.
• Experience managing hybrid cloud environments (Azure, AWS, Google Cloud).

Responsibilities

• Oversee technology operations including infrastructure, cloud platforms, networks, and endpoint management.
• Implement executive policies and oversee technical projects aligned with goals.
• Develop IT policies and systems to support strategy deployment.
• Analyze business requirements to determine tech and end-user needs.
• Establish SMART metrics for hardware, software, storage, and endpoints.
• Identify and mitigate security vulnerabilities across endpoint devices.
• Direct delivery of networks, development, endpoint management, and disaster recovery.
• Lead implementation of new software, hardware, and endpoint management solutions.
• Identify and recommend new technology solutions to improve operations.
• Oversee budgets, forecasting, and procurement lifecycle costs.
• Research and pursue technology-driven opportunities in travel sector.

Skills

IT leadership

Cloud services

Cybersecurity

End-user computing

Vendor management

Education

Bachelor's Degree in Information Technology or related discipline

Master's degree (advantageous)

Tools

Microsoft Intune

Workspace ONE

SCCM

JAMF

Job description

Overview

Company: 6230 UOB Travel Planners PL About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Overseeing all technology operations, including infrastructure, cloud platforms, networks, and endpoint management (e.g., laptops, mobile devices, Intune or equivalent tools), and evaluating them according to established goals

Implementing executive policies and overseeing technical projects in alignment with organizational goals, including secure endpoint deployment and lifecycle management

Devising and establishing IT policies and systems (including endpoint usage, patching, and security controls) to support the implementation of strategies set by upper management

Analyzing the business requirements of all departments to determine their technology and end-user computing needs

Developing and overseeing SMART (specific, measurable, attainable, relevant, time-based) metrics for hardware, software, storage, and endpoint performance and compliance

Identifying and eliminating security vulnerabilities, including those related to endpoint devices, with strategic solutions that increase data security

Directing the effective delivery of networks, development, endpoint management, and disaster recovery systems and processes

Directing and supporting the implementation of new software, hardware, and endpoint management solutions (e.g., MDM, EDR, device hardening tools)

Identifying and recommending new technology solutions, including modern endpoint and workspace technologies

Overseeing departmental finances, including budgeting and forecasting, covering endpoint lifecycle costs (procurement, support, replacement)

Researching and recommending new products, including secure end-user computing and device management solutions

Identifying new market opportunities and technology-driven improvements within the travel sector

Leading efforts to improve IT processes, including automation and optimization of endpoint provisioning, monitoring, and support

Education

Bachelor's Degree in Information Technology, Computer Science, Information Systems, Engineering, or a related discipline. Master's degree is advantageous.

Experience

10 years of progressive IT leadership experience, including management of enterprise infrastructure, cloud services, cybersecurity, and end-user computing environments.

Proven experience leading enterprise-wide technology operations and transformation initiatives.

Experience managing hybrid cloud environments (Azure, AWS, or Google Cloud).

Strong experience with endpoint management platforms such as Microsoft Intune, Workspace ONE, SCCM, JAMF, or equivalent.

Demonstrated experience managing technology budgets, vendors, and strategic technology programs.

Experience within the travel, hospitality, aviation, transportation, or consumer services sectors is highly desirable.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site