Senior IT Business Analyst: ServiceNow & Vendor Lead
Jobster Private Ltd
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Descrizione del lavoro
Jobster Private Ltd in Singapore seeks an IT Business Analyst to support system development, enhancement and maintenance projects. You will gather business requirements, prepare functional and technical documentation, coordinate with stakeholders and outsourced vendors, and ensure quality of deliverables.
You will work closely with business users, tech teams and external vendors in both Agile and Waterfall environments, driving test planning, UAT coordination and quality assurance activities to
Competenze
- Bachelor’s degree or Diploma in Business, IT, Engineering, or related field.
- Over 5 years of experience as IT Business Analyst in Agile and Waterfall projects.
- PMP certification or project management experience.
- Experience in development and maintenance projects, with UAT and QA processes.
- Experience working with outsourced vendors, drafting/ reviewing business & technical specs, user stories and test cases.
- Proficiency with requirements management tools (e.g., JIRA, Confluence).
- Development System: ServiceNow SaaS Development Project.
- Maintenance Systems involving enhancements and tickets resolutions: .NET/Java systems.
Mansioni
- Engage stakeholders to understand needs, translate into functional/technical specs.
- Analyze existing processes to identify gaps and improvement opportunities.
- Prepare and maintain BRDs, functional specs, user stories and tests.
- Clarify requirements with stakeholders and technical teams.
Conoscenze
Formazione
Strumenti
Descrizione del lavoro
Jobster Private Ltd in Singapore seeks an IT Business Analyst to support system development, enhancement and maintenance projects. You will gather business requirements, prepare functional and technical documentation, coordinate with stakeholders and outsourced vendors, and ensure quality of deliverables.
You will work closely with business users, tech teams and external vendors in both Agile and Waterfall environments, driving test planning, UAT coordination and quality assurance activities to
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