ServiceNow Business Analyst - Singapore Office

Tap Growth ai; Singapore; Presencial; SGD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Tap Growth ai in Singapore is seeking a ServiceNow Business Analyst to join our team in Singapore. The ideal candidate has 5+ years of experience analyzing requirements, driving process improvements, and supporting ServiceNow implementations.

You will bridge IT and business stakeholders, gather requirements, translate them into user stories, and help with testing, training, and deployment in an office-based environment.

Formación

• Minimum 5 years as a Business Analyst on ServiceNow projects.
• Strong ITSM process and workflow understanding.
• Excellent communication and stakeholder management.
• Experience translating business needs into technical solutions.
• Analytical mindset with attention to detail.

Responsabilidades

• Gather and analyze business requirements for ServiceNow solutions.
• Translate requirements into functional specs and user stories.
• Collaborate with stakeholders, developers, and project managers.
• Support testing, training, and deployment activities.
• Identify opportunities for process optimization using ServiceNow.
• Provide recommendations based on industry best practices.

Conocimientos

5+ years BA experience

ITSM knowledge

Communication skills

Stakeholder management

Requirements gathering

Herramientas

ServiceNow

Descripción del empleo

Tap Growth ai in Singapore is seeking a ServiceNow Business Analyst to join our team in Singapore. The ideal candidate has 5+ years of experience analyzing requirements, driving process improvements, and supporting ServiceNow implementations.

You will bridge IT and business stakeholders, gather requirements, translate them into user stories, and help with testing, training, and deployment in an office-based environment.