Senior Business Analyst – ServiceNow & IT Delivery

NSEARCH GLOBAL PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

NSEARCH GLOBAL PTE. LTD. is seeking a seasoned Business Analyst to drive development and maintenance across ServiceNow SaaS projects, bridging business needs with technical solutions.

You will handle requirements gathering, user stories, and test cases, while coordinating with offshore/outsourced vendors to ensure quality deliverables and timely resolutions. The ideal candidate has 5+ years in business analysis, strong experience with .NET/Java stacks, and proficiency in JIRA and Confluence

Qualifications

• Bachelor's degree in Business, IT, Engineering, or related field is required.
• 5+ years of experience as a Business Analyst in Agile and Waterfall projects.
• Experience with UAT and QA processes and sign-off cycles.
• Experience collaborating with outsourced vendors to ensure quality and timely delivery.

Skills

ServiceNow

Agile

Waterfall

User Acceptance Testing

Quality Assurance

Vendor Management

UAT

Education

Bachelor's degree in Business, IT, Engineering, or related field

PMP certification

Tools

JIRA

Confluence

.NET

Java

ServiceNow

Job description

NSEARCH GLOBAL PTE. LTD. is seeking a seasoned Business Analyst to drive development and maintenance across ServiceNow SaaS projects, bridging business needs with technical solutions.

You will handle requirements gathering, user stories, and test cases, while coordinating with offshore/outsourced vendors to ensure quality deliverables and timely resolutions. The ideal candidate has 5+ years in business analysis, strong experience with .NET/Java stacks, and proficiency in JIRA and Confluence