Senior IT Asset & Ops Lead – Mission-Driven Tech

MOUNT ALVERNIA HOSPITAL; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Free Shuttle bus service from Bishan &

Caldecott MRT Stations.

Subsidised staff meals.

Work for an organisation that gives 
g

back to the community

Job summary

Mount Alvernia Hospital in Singapore is seeking a Senior / System Support Officer to manage the full lifecycle of IT hardware and software assets, including procurement, deployment, maintenance, and end‑of‑life processes. You will ensure license renewals, track warranties, and enforce asset policies.

You will collaborate with vendors and internal teams to support IT operations, drive improvements, and ensure compliance with ITIL and security policies while maintaining an accurate asset inventory.

Qualifications

• Diploma in IT, Computer Science or related field.
• ITIL certification preferred; Asset Management/Procurement certifications are a plus.
• 3-5 years’ experience in IT asset management, technical support, or IT operations.
• Strong understanding of hardware/software lifecycle and asset inventory tools.
• Knowledge of procurement, vendor management, and software licensing models.
• Strong communication, attention to detail, and a proactive mindset.
• Ability to lead asset-related initiatives and drive process improvements.

Responsibilities

• Manage procurement, deployment, maintenance, upgrades, and end-of-life (EOL) of IT hardware and software.
• Ensure timely renewal of licenses and compliance with licensing agreements.
• Track warranties and coordinate hardware repairs or replacements.
• Develop and enforce asset management policies and procedures.
• Work with vendors and procurement teams for sourcing and asset management.
• Monitor software usage and ensure alignment with security policies.
• Support IT relocation activities, new setups, and scheduled deployments.
• Provide analysis and reporting for asset tracking and performance.
• Work closely with internal teams to ensure smooth IT operations.
• Lead or support ad-hoc IT initiatives and evaluations.
• Serve as an escalation point for asset management and technical support issues.

Education

Diploma in IT, Computer Science or related field

Job description

Mount Alvernia Hospital in Singapore is seeking a Senior / System Support Officer to manage the full lifecycle of IT hardware and software assets, including procurement, deployment, maintenance, and end‑of‑life processes. You will ensure license renewals, track warranties, and enforce asset policies.

You will collaborate with vendors and internal teams to support IT operations, drive improvements, and ensure compliance with ITIL and security policies while maintaining an accurate asset inventory.