Senior Infrastructure Engineer - IT Ops & Readiness Lead

NCS; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

NCS is seeking a Senior Infrastructure Engineer to lead the design, implementation, and management of critical IT infrastructure in Singapore. You will drive governance, readiness activities, testing coordination, and change management while mentoring junior engineers and ensuring security and scalability across systems.

This role prioritizes government project sensitivity, ITIL best practices, disaster recovery, and strong communication across teams.

Qualifications

• 7+ years of professional experience in infrastructure engineering, systems administration, or IT operations management.
• 3+ years in a senior, lead, or architect-level infrastructure role.
• Knowledge of IT Service Management (ITIL) frameworks and best practices.
• Demonstrated experience in disaster recovery planning and business continuity management.
• Excellent communication and interpersonal skills with ability to work effectively across teams.

Responsibilities

• Governance & Coordination: act as primary coordination point for operational and project activities.
• Process & SOP Management: develop, review, maintain and track SOPs and work instructions.
• Operational Readiness: coordinate readiness activities for infra, apps and operational changes.
• Testing Coordination: coordinate testing activities across project, infra and application teams, track readiness and issues, obtain approvals.

Skills

ITIL knowledge

Disaster Recovery planning

Operations management

Communication skills

Mentoring teams

Job description

NCS is seeking a Senior Infrastructure Engineer to lead the design, implementation, and management of critical IT infrastructure in Singapore. You will drive governance, readiness activities, testing coordination, and change management while mentoring junior engineers and ensuring security and scalability across systems.

This role prioritizes government project sensitivity, ITIL best practices, disaster recovery, and strong communication across teams.