Senior Implementation Programs Manager

Visa Hunt; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Benefits offered by this job

New hire stock equity (RSUs)

Employee stock purchase plan (ESPP)

Generous global benefits

Mentor and buddy program

Career pathing

Job summary

Datadog’s Implementation Services team leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value. The role guides multiple implementations from start to finish, delivering an exceptional customer experience.

The position is part of a hybrid workplace, emphasizing collaboration, professional growth, and a culture that supports work-life harmony. The candidate should excel in communication, planning, and cross-functional teamwork.

Qualifications

• 7+ years of Technical Project or Program Management experience including planning, scheduling and reporting.
• 5+ years of Customer facing experience in a services role.
• Strong presentation skills and ability to communicate to business and technical audiences.
• Experience with DevOps services and technologies.

Responsibilities

• Design and guide the project planning and delivery for multiple implementation engagements.
• Manage timelines, deliverables, and overall project health to minimize risk and ensure successful completion.
• Partner with Implementation Services leadership to uplevel the team’s project management approach, documentation, and process.
• Collaborate with Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience.

Skills

Project management

Client-facing

Communication

DevOps

Job description

Datadog’s Implementation Services team leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value. The role guides multiple implementations from start to finish, delivering an exceptional customer experience.

The position is part of a hybrid workplace, emphasizing collaboration, professional growth, and a culture that supports work-life harmony. The candidate should excel in communication, planning, and cross-functional teamwork.