Senior HR & Operations Manager (Automotive)

NAYAKA SERVICES PTE. LTD.; Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

NAYAKA SERVICES PTE. LTD. in Singapore seeks an experienced Human Resource Manager to oversee HR administration, payroll, recruitment and MOM work pass matters while coordinating workshop operations and marketing activities for the automotive service business.

This senior, hands-on role requires strong HR knowledge, operational capability and leadership to manage staff, customers and urgent priorities in a busy workshop environment, with extended hours as needed.

Qualifications

• Minimum 5 years of relevant experience in HR management, payroll, recruitment, operations or a related field.
• Strong knowledge of HR administration, employee management and payroll processes.
• Working knowledge of CPF, IRAS and MOM work pass procedures.
• Proven hands-on marketing experience is required.
• Strong computer skills, especially Microsoft Excel and Word.
• Strong leadership, communication, organisational and problem-solving skills.
• Able to manage employees, customers and multiple operational matters independently.
• Automotive workshop, engineering, fleet or service-industry experience is an advantage.
• Mature, responsible, independent and able to make sound decisions under pressure.
• Comfortable working in a busy and hands-on automotive workshop environment, dealing professionally with workers, mechanics, drivers, customers and management while handling changing priorities and urgent situations.

Responsibilities

• Oversee HR & payroll including attendance, overtime, leave and payroll records.
• Manage and verify attendance and overtime through the payroll system.
• Handle payroll-related matters with knowledge of CPF, IRAS and MOM requirements.
• Manage manpower planning, staff scheduling and workforce allocation.
• Handle employee relations and confidential information.
• Manage the full recruitment process including postings, screening, interviews, selection and onboarding.
• Maintain accurate employee records and MOM work pass documentation.
• Liaise with MOM on work pass applications, renewals and cancellations.
• Coordinate daily workshop operations and administrative tasks.
• Maintain vehicle records, job status, and coordination of vehicle collection/delivery.
• Monitor repair, servicing, polishing and car wash jobs from arrival to completion.
• Dedicate 3-4 hours daily to marketing activities and campaigns.
• Plan and execute social media promotions and customer engagement.
• Create marketing content and monitor performance.
• Oversee daily administrative and operational matters of the workshop.
• Prepare Excel reports and management summaries.
• Develop and improve SOPs and processes.

Skills

HR Management

Payroll

Recruitment

Work Pass

Marketing

Operations

Communication

Leadership

Tools

Microsoft Excel

Microsoft Word

Job description

NAYAKA SERVICES PTE. LTD. in Singapore seeks an experienced Human Resource Manager to oversee HR administration, payroll, recruitment and MOM work pass matters while coordinating workshop operations and marketing activities for the automotive service business.

This senior, hands-on role requires strong HR knowledge, operational capability and leadership to manage staff, customers and urgent priorities in a busy workshop environment, with extended hours as needed.