Senior HR Operations & Analytics Specialist

SATS Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

SATS Ltd. in Singapore is seeking a Workforce Administration and HR Operations specialist to manage payroll inputs, onboarding/offboarding, and data maintenance across SuccessFactors and TAMS.

You will work with HR, Payroll, and business units to ensure smooth operations and robust reporting. Ideal candidates have 3–5 years of experience in HR operations, strong Excel and data skills, and familiarity with payroll systems.

Qualifications

• Degree in Business, Human Resources, or related field.
• 3–5 years of experience in Administration, HR Operations, Payroll, or Shared Services.
• Familiarity with HR and payroll systems such as SuccessFactors, TAMS, or similar.

Responsibilities

• Manage daily workforce administration activities and ensure compliance with policies and procedures.
• Support employee lifecycle processes, including onboarding, offboarding, and contractor administration.
• Validate and coordinate payroll inputs such as attendance, overtime, leave, and absences.
• Maintain accurate employee data in HR and workforce management systems.
• Work closely with Business Units, HR, Payroll, and other stakeholders to resolve operational issues.
• Monitor operational metrics and investigate discrepancies.
• Prepare reports, dashboards, and management updates.
• Support system administration, including user access, troubleshooting, and enhancement activities.
• Identify and implement process improvement and automation opportunities.
• Maintain SOPs and ensure compliance with governance requirements.
• Support audits, system enhancements, and process transition projects.
• Provide operational coordination and ground support when required.

Skills

Excel

Data management

Analytical mindset

Stakeholder management

Communication

Education

Bachelor's degree in Business or HR

Tools

SuccessFactors

TAMS

Power BI

Job description

SATS Ltd. in Singapore is seeking a Workforce Administration and HR Operations specialist to manage payroll inputs, onboarding/offboarding, and data maintenance across SuccessFactors and TAMS.

You will work with HR, Payroll, and business units to ensure smooth operations and robust reporting. Ideal candidates have 3–5 years of experience in HR operations, strong Excel and data skills, and familiarity with payroll systems.