Senior Executive, Admin Services (Human Capital)

SATS Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

SATS Ltd. in Singapore is seeking a Workforce Administration and HR Operations specialist to manage payroll inputs, onboarding/offboarding, and data maintenance across SuccessFactors and TAMS.

You will work with HR, Payroll, and business units to ensure smooth operations and robust reporting. Ideal candidates have 3–5 years of experience in HR operations, strong Excel and data skills, and familiarity with payroll systems.

Qualifications

• Degree in Business, Human Resources, or related field.
• 3–5 years of experience in Administration, HR Operations, Payroll, or Shared Services.
• Familiarity with HR and payroll systems such as SuccessFactors, TAMS, or similar.

Responsibilities

• Manage daily workforce administration activities and ensure compliance with policies and procedures.
• Support employee lifecycle processes, including onboarding, offboarding, and contractor administration.
• Validate and coordinate payroll inputs such as attendance, overtime, leave, and absences.
• Maintain accurate employee data in HR and workforce management systems.
• Work closely with Business Units, HR, Payroll, and other stakeholders to resolve operational issues.
• Monitor operational metrics and investigate discrepancies.
• Prepare reports, dashboards, and management updates.
• Support system administration, including user access, troubleshooting, and enhancement activities.
• Identify and implement process improvement and automation opportunities.
• Maintain SOPs and ensure compliance with governance requirements.
• Support audits, system enhancements, and process transition projects.
• Provide operational coordination and ground support when required.

Skills

Excel

Data management

Analytical mindset

Stakeholder management

Communication

Education

Bachelor's degree in Business or HR

Tools

SuccessFactors

TAMS

Power BI

Job description

Company description

Headquartered in Singapore, SATS Ltd. (SGX stock code: S58) is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit www.sats.com.sg

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Job description

Key Responsibilities

• Manage daily workforce administration activities and ensure compliance with policies and procedures.
• Support employee lifecycle processes, including onboarding, offboarding, and contractor administration.
• Validate and coordinate payroll inputs such as attendance, overtime, leave, and absences.
• Maintain accurate employee data in HR and workforce management systems (e.g., SuccessFactors, TAMS).
• Work closely with Business Units, HR, Payroll, and other stakeholders to resolve operational issues.
• Monitor operational metrics and investigate discrepancies.
• Prepare reports, dashboards, and management updates.
• Support system administration, including user access, troubleshooting, and enhancement activities.
• Identify and implement process improvement and automation opportunities.
• Maintain SOPs and ensure compliance with governance requirements.
• Support audits, system enhancements, and process transition projects.
• Provide operational coordination and ground support when required.

Key Requirements

• Degree in Business, Human Resources, or any related field of study
• 3 to 5 years of relevant experience in Administration, Human Resource Operations, Payroll, or Shared Services.
• Familiarity with HR and payroll systems such as SuccessFactors, TAMS, or similar platforms.
• Strong excel and data management skills; Power Query or Power BI knowledge is an advantage.
• Good attention to detail and organisational skills
• Strong communication and stakeholder management abilities
• Analytical mindset with the ability to identify trends and solve problems
• Proactive, adaptable, and able to manage multiple priorities in a fast-paced environment