Senior Field Systems Engineer, Semiconductor Support

asm front-end manufacturing singapore pte. ltd.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

ASM is seeking a Total Product Support Senior/Engineer in Singapore to join Advanced Packaging R&D. You will help bring advanced semiconductor equipment from development to successful operation at customer fabs worldwide, addressing complex system-level challenges and supporting new product introductions.

You will collaborate with hardware, software, controls, quality, reliability, and process teams, while engaging directly with customers to solve technical issues and drive improvements in

Qualifications

• Bachelor’s or Master’s degree in Mechanical, Electrical or Systems Engineering or related field.
• Minimum 5 years in field service, technical support, or global product support in semiconductors.
• Experience with semiconductor manufacturing equipment and processes.
• Strong system-level troubleshooting and structured problem solving.

Responsibilities

• Act as a system-level technical expert, supporting complex equipment in labs and fabs.
• Diagnose and resolve advanced system hardware and process issues.
• Drive root cause analyses and implement sustainable solutions.
• Support new product introduction, validation, and ramp-up to high-volume manufacturing.
• Lead or support first-in-fab Alpha and Beta deployments (installation, start-up, qualification).
• Translate field feedback into design and reliability improvements.
• Improve yield, performance, uptime across manufacturing environments.
• Develop technical documentation and training aligned with global standards.
• Collaborate with hardware, software, controls, quality, reliability, and process teams.
• Engage with customers to understand challenges and influence solutions.

Skills

System-level troubleshooting

Structured problem solving

Data analysis

Customer-facing discussions

Cross-cultural collaboration

Travel willingness

Education

Bachelor’s or Master’s in Mechanical/Electrical/Systems Engineering

Tools

ALD

Deposition equipment

Semiconductor tools

Job description

ASM is seeking a Total Product Support Senior/Engineer in Singapore to join Advanced Packaging R&D. You will help bring advanced semiconductor equipment from development to successful operation at customer fabs worldwide, addressing complex system-level challenges and supporting new product introductions.

You will collaborate with hardware, software, controls, quality, reliability, and process teams, while engaging directly with customers to solve technical issues and drive improvements in