Senior Field Service Engineer - Automation & Projects Lead

EMERSON ASIA PACIFIC PRIVATE LIMITED; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

EMERSON ASIA PACIFIC PRIVATE LIMITED seeks an experienced service engineer to lead and supervise complex site projects across Southeast Asia. You will ensure efficient execution, maintain high safety and quality standards, and manage client expectations through detailed reporting.

The role requires 8+ years in service engineering within process control automation, strong knowledge of DCS (OVATION) and PLC systems, and proven leadership.

Qualifications

• Degree/ Diploma in an engineering discipline (Automation, Instrumentation).
• Minimum 8 years as Service engineering role with 12 years total work experience in Process Control Automation.
• Fluent in English (spoken and written).
• Strong supervision and leadership skills.
• Frequent travels within SEA region are expected.

Responsibilities

• Lead service project and supervise a team to carry out site execution and ensure effective and efficient management and implementation of site projects assigned to the group.
• Manage and implement service assignment in compliance to company standard procedures and process.
• Prepare service-related reports for customer and internal reporting.
• Achieve and improve customer satisfaction.
• Deliver and close Service projects within customer expected schedule and within project budget.
• Manage and supervise contractors and vendors to achieve project objectives in timely and cost-effective manner.
• Active change order management and pursue project variation orders to improve profit margin.
• Perform tests as per FAT procedure on DCS and Excitation system independently.
• Control and monitor project site execution progress and performance.
• Perform service operation tasks and duties as assigned by LSS Manager.
• Support and collaborate with Sales team on project pursuits.
• Remotely support customers and Service colleagues for DCS or Excitation system troubleshooting.

Skills

Engineering degree

Automation

Instrumentation

DCS (OVATION)

PLCs

English fluent

Team supervision

Customer focus

Travelling ready

Education

Engineering degree or diploma

Tools

DCS (OVATION)

PLC

Job description

EMERSON ASIA PACIFIC PRIVATE LIMITED seeks an experienced service engineer to lead and supervise complex site projects across Southeast Asia. You will ensure efficient execution, maintain high safety and quality standards, and manage client expectations through detailed reporting.

The role requires 8+ years in service engineering within process control automation, strong knowledge of DCS (OVATION) and PLC systems, and proven leadership.