Senior Experience Designer & Design Strategy Lead

Referrals Only; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Thoughtworks is seeking a senior Experience Designer to lead the design and delivery of technology projects and digital products for clients in a fast-paced, security-conscious environment. You will work with cross-functional teams to craft journeys, blueprints, prototypes, and design systems while guiding research and workshops.

You will mentor peers, advocate for design excellence, and contribute to Thoughtworks’ broader community through talks and events.

Qualifications

• Requires at least 10 years of experience in experience design and specialities in three additional areas such as user research, service design, digital product design, interface design, or visual design.
• Ability to lead and advise research activities on experience design projects using methods like contextual inquiry, moderated interviews, experiments, and user testing.

Responsibilities

• Play an active role in delivering and designing technology projects that transform client work and create new digital products and services.
• Collaborate with small cross-functional teams to produce experience design deliverables including journey maps, service blueprints, roadmaps, prototypes, and design systems.
• Facilitate workshops and craft design strategies for products; make strategic portfolio-level decisions.
• Apply research methods to clearly present insights to clients and teammates.
• Set up design hypotheses for delivery teams comprising Thoughtworkers and clients.
• Regularly assess and communicate project scope, risks, and updates.
• Balance client and Thoughtworker expectations by clearly communicating deliverables.
• Mentor teammates on experience design methods and tools, extending expertise on the team.
• Advocate experience design within Thoughtworks and speak at conferences, webinars, meetups and more.

Skills

Experience design

User research

Service design

Digital product design

Interface design

Visual design

Research leadership

Stakeholder management

Workshop facilitation

Job description

Thoughtworks is seeking a senior Experience Designer to lead the design and delivery of technology projects and digital products for clients in a fast-paced, security-conscious environment. You will work with cross-functional teams to craft journeys, blueprints, prototypes, and design systems while guiding research and workshops.

You will mentor peers, advocate for design excellence, and contribute to Thoughtworks’ broader community through talks and events.