Senior Experience Designer - Digital Products & Services

Referrals Only; Singapore; On-site; SGD 90,000 - 180,000; Full time

Job summary

Thoughtworks Singapore is seeking an experienced experience designer to join multi-disciplinary teams delivering bespoke software and digital products. You will drive design deliverables, facilitate workshops, and help shape product strategy with clients, aligning user needs with business goals.

You will apply research methods, mentor junior designers, and help communicate insights to stakeholders. Singapore Citizens or Permanent Residents are preferred for client work.

Qualifications

• Proven experience leading experience design projects.
• Ability to communicate research findings to stakeholders clearly.
• Portfolio demonstrating digital product design across web and mobile.

Responsibilities

• You will play an active role in the delivery and design of technology projects that transform how our clients work while developing new digital products and services
• Collaborate with small, cross-functional teams to create a wide range of experience design deliverables including journey maps, service blueprints, roadmaps, prototypes and design systems
• You will facilitate workshops, develop unique design strategies for products and take part in making strategic decisions at the portfolio level
• Behind the scenes, you will apply various research methods such as context analysis, moderated interviews, experiments and user tests
• Set up inspiring design hypotheses for delivery teams that consist of both Thoughtworkers and our customers
• Ensure that project scope, risks and updates are regularly assessed and communicated
• Balance client and Thoughtworker expectations by clearly communicating experience design deliverables
• Extend your expertise to teammates by supporting less-experienced designers when possible
• Advocate experience design expertise to the broader community outside of Thoughtworks, speaking at conferences, webinars, meetups and more

Skills

Experience design

Design research

Portfolio storytelling

Job description

Thoughtworks Singapore is seeking an experienced experience designer to join multi-disciplinary teams delivering bespoke software and digital products. You will drive design deliverables, facilitate workshops, and help shape product strategy with clients, aligning user needs with business goals.

You will apply research methods, mentor junior designers, and help communicate insights to stakeholders. Singapore Citizens or Permanent Residents are preferred for client work.