Senior Executive, Project Implementation & Management (RPO / BPO)

GI HR SERVICES PTE. LTD.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Gi Group Singapore is building its end-to-end client engagement capability, seeking a Senior Executive in Project Implementation & Management to orchestrate governance and delivery.

You will blend rigorous governance with creative problem-solving to drive seamless RPO/BPO operations, CI initiatives, and value-driven client relationships.

Ideal candidates have 3+ years experience in RPO/BPO projects, strong communication, and the autonomy to thrive in a dynamic market.

Qualifications

• 3+ years leading RPO/BPO projects with process engineering and change management.
• Strong knowledge of recruitment outsourcing and MSP concepts.
• Ability to architect timelines, estimate effort, and drive teams.

Responsibilities

• Orchestrate Project Governance: lead client steering committees and internal alignment sessions; define milestones and resolve roadblocks.
• Master Cross-Functional Delivery: oversee end-to-end rollout across recruitment, HR tech, workflow, finance, and training.
• Cultivate Continuous Improvement: promote agile methods and best-in-class tools to refine processes.
• Guide Human-Centric Change: partner with client leadership to ensure smooth, engaging transitions.
• Track, Refine, and Perform: monitor performance, deliverables, and resources with transparent reporting.

Skills

RPO

BPO

Recruitment ops

Change mgmt

Cross-functional

Stakeholder mgmt

Job description

Bringing Italian Craftsmanship to Modern Talent Solutions @ About us

Headquartered in Milan, Gi Group brings world-renowned Italian passion, precision, and human-centric design to modern HR solutions. As the first Italian multinational workforce group to establish its footprint in Singapore, we are building something truly special from the ground up.

Working side by side with our sister company Intoo—a leader in career transition and strategic HR consulting—Gi Group blends global scale with bespoke elegance. We deliver tailored Recruitment Process Outsourcing (RPO) and Business Process Outsourcing (BPO) solutions with the care, agility, and flair of a true Italian powerhouse.

The Art of the Role

To us, project implementation is not just about deadlines; reporting to Managing Director as Senior Executive in Project Implementation & Management, you will be the conductor orchestrating our end-to-end client engagements.

You will blend rigorous project governance with creative problem-solving to deliver flawless execution for new and existing client partnerships. From setting up seamless RPO/BPO operations to spearheading Continuous Improvement (CI), you will drive both company profitability and long-standing, value-driven relationships built on trust, quality, and elegance.

Key Responsibilities

• Orchestrate Project Governance: Lead high-impact client steering committees and internal alignment sessions. Define clear milestones, manage multi-disciplinary teams, and resolve potential roadblocks with agility and poise.
• Master Cross-Functional Delivery: Guide the end-to-end rollout of client operations across team recruitment, cutting-edge HR tech integration, workflow design, financial frameworks, and tailored training programs.
• Cultivate Continuous Improvement (Miglioramento Continuo): Champion agile methodologies and best-in-class project tools to refine processes, eliminate friction, and elevate operational effectiveness across all accounts.
• Guide Human-Centric Change: Partner closely with client leadership to manage change smoothly, ensuring transition journeys are seamless, engaging, and inspiring for all stakeholders.
• Track, Refine, and Perform: Maintain vigilant oversight of project performance, deliverables, and resource allocation—delivering transparent reporting that underscores our commitment to excellence.

Who We Are Looking For

• 3+ Years of Relevant Craft: Proven experience leading complex RPO, BPO, or outsourcing projects encompassing process engineering, recruitment operations, and change management.
• Deep HR Solutions Expertise: In-depth knowledge of Recruitment Process Outsourcing (RPO) or Managed Service Programs (MSP).
• Execution & Influence: Exceptionally capable to architect timelines, estimate effort accurately, balance competing priorities, and inspire cross-functional teams toward a shared vision.
• Commercial Elegance & Resilience: Strong business acumen, high integrity, and a passion for achieving ambitious outcomes in a dynamic, growing market.
• Refined Communication: Outstanding interpersonal, written, and verbal communication skills, capable of influencing senior client decision-makers with confidence and warmth.
• Entrepreneurial Spirit: Highly autonomous and self-directed, yet deeply collaborative—thriving in a fast-paced environment where Italian flair meets Asian market dynamism.