Senior Executive, NUHS Residency

National University Health System; Singapore; On-site; SGD 45,000 - 78,000; Full time

Job summary

National University Health System (NUHS) Graduate Medical Education Office seeks an Executive / Senior Executive to support IT and educational technologies. This 1-year contract role focuses on onboarding residents, IT access management, and IT-driven education workflows within the GME environment.

The successful candidate will maintain IT assets, support education tools (eg Medhub), and collaborate with stakeholders to optimise IT operations, training activities, and the utilisation of digital

Qualifications

• Bachelor degree in relevant field; healthcare/education exposure is a plus.
• Excellent data analytical and problem-solving skills; attention to detail.
• Ability to communicate effectively with diverse stakeholders; multi-task in a dynamic environment.

Responsibilities

• Manage and provide IT access for residents during onboarding, changeovers and offboarding.
• Conduct bi-annual reviews of residents' user accesses and maintain IT databases.
• Plan and execute IT projects to upgrade the GME Office systems and workflows.
• Maximise use of education management systems (eg Medhub) to enhance GME operations.
• Establish communication between Residency Programmes and stakeholders to support IT operations.

Skills

Data analytics

Problem solving

Communication

Multitasking

Team work

Independent work

Education

Bachelor's degree

Tools

Excel

Word

PowerPoint

Job description

Overview

To assist and manage IT and educational technologies within NUHS Graduate Medical Education (GME) Office.

Position

Executive / Senior Executive

Overview

To assist and manage IT and educational technologies within NUHS Graduate Medical Education (GME) Office.

This position is a 1-year contract role, renewable based on satisfactory job performance.

Job Responsibilities

Information and Educational Technology System

• Manage and provide technical support for residents' onboarding, changeover and offboarding IT accesses.
• Conduct bi-annual reviews on residents' user accesses.
• Maintain NGEMR matrixes, IT databases and process workflows.
• Plan and execute IT projects to upgrade or enhance the office's technological capabilities.
• Maximise the utilisation of the education management systems (eg. Medhub) to enhance GME workflows and operations.
• Address and oversee any alterations to current systems, applications, and hardware configurations.
• Establish communication between Residency Programmes and stakeholders to support efficiency of IT operations.

Asset Management

• Maintain an accurate and up-to-date inventory of all IT and educational technology assets owned by the department, including laptops, desktops, monitors, printers and specialised equipment.
• Liaise with Programme Coordinators, IT office and vendor and manage the full lifecycle of departmental IT assets, including budgeting, procurement, deployment, assignment, transfers, replacements, returns, and disposal.
• Establish and maintain asset databases, records, and documentation to ensure proper tracking, accountability, and audit readiness.

Productivity Tools and IT Projects

• Understand workflows and operational needs, and identify opportunities to leverage AI, automation, and digital tools to enhance productivity and efficiency.
• Explore the effective use of AI, productivity tools and digital solutions to streamline processes, reduce manual work and support training and educational needs.

Others

• Support events and education-related activities organised by NUHS GME Office.
• Undertake any other duties as assigned.

Requirements

• Bachelor degree in relevant field, preferably with similar working experience in education or healthcare environment.
• Excellent data analytical, problem-solving skills and pay attention to details.
• Ability to communicate effectively to diverse stakeholders.
• Ability to multi-task and work in a dynamic, fast-changing environment, with a sense of timeliness.
• Ability to work well independently as well as in teams.
• Proficient with Microsoft applications especially with Excel, Work and Powerpoint.